使用私有云为繁忙的大学和世界一流的医疗中心提供服务
公司规模
1,000+
地区
- America
国家
- United States
产品
- BroadSoft BroadWorks® Software Suite
- BroadSoft UC-One® Unified Communication Soft Client
- Polycom IP Phones
- Oracle Session Border Controller
- AudioCodes Gateways
技术栈
- Private Cloud
- Unified Communication
- IP Phones
- Session Border Controller
- Gateways
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
技术
- 应用基础设施与中间件 - API 集成与管理
- 基础设施即服务 (IaaS) - 私有云
适用行业
- 教育
- 医疗保健和医院
适用功能
- 设施管理
- 人力资源
用例
- 楼宇自动化与控制
- 校园网
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
这所大学是美国历史最悠久、最受推崇的教育机构之一。校园占地近 1,700 英亩，拥有大量学术相关设施，以及一个庞大的世界级医疗中心。
挑战
该大学依靠老化的 PBX 网络为其医疗中心和学术运营提供服务。这些已有 30 年历史的设备不再受制造商支持，并且缺乏支持未来增长所需的功能和可扩展性。零件采购已成为问题，维护成本飙升，显然需要立即做出改变。
解决方案
该大学决定采用 BroadSoft 高度可扩展的 BroadWorks® 私有云通信平台来满足其医疗中心和学术团队的独特需求。这个单一、整合的交付引擎现在为超过 26,000 名用户提供服务。BroadSoft 的基于软件的解决方案允许管理员创建“分区”组，其中包含为不同群体提供服务所需的精确功能。例如，除了支持所有员工和教职员工的通信需求外，他们还可以为大学的校内旅馆提供独特的接待功能，并使医疗中心的急救部门能够只需拿起电话听筒即可立即连接到响应团队。为了减轻迁移到新 BroadWorks 平台期间的中断，项目经理制定了分阶段的过渡计划。他们能够保持高质量的语音服务和仅分机拨号，同时无缝过渡到流行的新基于云的统一通信功能。所有 26,000 名用户在 10 个月的时间内都迁移到了新的私有云。
运营影响
数量效益
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