USA Wholesale 如何利用 ManyChat 将客户支持成本降低 60%
技术
- 传感器 - 流量计
- 传感器 - 液体检测传感器
适用功能
- 采购
- 销售与市场营销
用例
- 现场人员安全管理
- 时间敏感网络
服务
- 系统集成
- 测试与认证
关于客户
USA Wholesale 是一家美容产品批发分销商，向美国和拉丁美洲的 B2B 和 B2C 客户销售产品。
挑战
USA Wholesale 通过 WhatsApp 手动管理客户支持查询，这非常耗时，而且随着公司的发展而无法很好地扩展。
解决方案
USA Wholesale 通过 ManyChat 实施了全渠道客户支持系统，该系统可自动响应常见问题解答和合格的销售线索。
运营影响
数量效益
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