美国网球公开赛
公司规模
1,000+
地区
- America
国家
- United States
产品
- Trumpia
技术栈
- Messaging Software
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
技术
- 应用基础设施与中间件 - API 集成与管理
适用功能
- 商业运营
用例
- 远程协作
服务
- 软件设计与工程服务
关于客户
自 1881 年以来，美国网球公开赛一直是职业网球巡回赛的主流赛事。在今年为期两周的赛事运营中，美国网球公开赛裁判办公室使用 Trumpia 即时通知其工作人员和官员任何即将举行的赛事和赛程变化。
挑战
美国网球公开赛首席裁判办公室需要一种与其工作人员进行有效沟通的方式。然而，挑战在于如何通知裁判，因为他们都分散在赛事场地各处。他们很快意识到他们之前使用的电子邮件服务效率低下，于是开始寻找一种软件，让他们能够在移动的情况下向裁判发送通知。
解决方案
他们找到了一个解决方案，那就是 Trumpia。注册后，他们迅速实施了 Trumpia，发送有关即将举行的活动和更新的文本通知。他们注意到活动参与度和互动度显著提高，消息打开率也大幅提升。此外，Trumpia 的消息传递软件减少了对其他可能令人烦恼的通信方式（如大声的 PA 公告）的需求。
运营影响
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