公司规模
11-200
地区
- Europe
国家
- Romania
产品
- PolicyTech
技术栈
- Policy and Procedure Management Software
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
技术
- 功能应用 - 企业资源规划系统 (ERP)
适用功能
- 商业运营
用例
- 监管合规监控
- 远程资产管理
服务
- 系统集成
关于客户
URS CERTIFICARI is an independent testing, inspection, and certification body. With over 5,500 certificates issued to date, URS is one of the top five largest certification organizations in Romania. Prestigious companies from Romania have chosen URS as an independent certification body. URS is an organization centered on certification. The nature of the business means that documents must be secured safely, with confidentiality and ease of access. Previously, it used an internal system, managed manually that was more open to human error. With over 5,500 certificated issues, URS needed to lay a solid foundation for the organization to effectively manage documents, as well as play a crucial part in internal and external compliance.
挑战
URS handles hundreds of highly important and confidential documents daily. The main concerns amongst senior directors were typically around the need for confidentiality - files and folders that only individual teams and senior management should access. URS needed a solution that made these files available to the relevant team members of management, with options for various downloadable formats. In terms of employee management, senior teams needed to verify when employees read documents. It was especially important to ensure employees were aware of their responsibilities, obligations and if they understood them, not only as an internal requirement, but also as a law requirement in terms of labour legislation. A business could face fines if it cannot prove that its staff have read and understood policy documents. In addition, the human resources team required visibility to effectively manage the team, understand when service issues occurred and have the flexibility to access the platform whenever needed.
解决方案
URS chose to implement PolicyTech to effectively manage its policies and procedures with automation that ensured policies were up-to-date, accurate, accessible, time saving and increasing productivity. The solution was key to several challenges the business faced. Secure files and folders: An accessible solution which allows easy, secure organization of folders and subfolders, with separate folders for each department and unlimited space. Additionally, it offers restricted access to documents opening by default in a PDF view so there isn’t an opportunity for editing. PolicyTech offers layers of security, which means documents and files need reviewing, approving and errors are highlighted before publication. Access from anyone, at any time: Implementation of an everyday service that allows each employee to access everything they need, at any point thanks to 24/7 access and rarely any downtime. Oversight on employee engagement and understanding: Control for HR and senior management through tracking employee ‘reads and signatures’ on policies and procedures, ensuring that they understand the information and aware of their responsibilities and obligations. Internal and external compliance with regulation: Compliance across the business with requirements such as the Collective Labour Agreement, workflow guidelines and internal regulations.
运营影响
数量效益
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