United Auto Strengthens Stance With “Single Business View” from WebFOCUS
公司规模
200-1,000
地区
- America
国家
- United States
产品
- WebFOCUS
- Insurance Performance Foundation
- iWay DataMigrator
- InfoResponse Premium Support Services
技术栈
- Business Intelligence
- Data Warehousing
- Data Analytics
- SQL
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
技术
- 分析与建模 - 大数据分析
- 应用基础设施与中间件 - 数据交换与集成
适用功能
- 商业运营
- 销售与市场营销
服务
- 数据科学服务
- 系统集成
关于客户
United Automobile Insurance Company is a property and casualty (P&C) insurance organization specializing in automobile insurance for non-standard risks. The company is headquartered in Miami, Florida and employs about 800 people. Through its affiliates, United Auto provides a variety of insurance-related services including premium finance, claims processing, and advanced point-of-sale solutions. The company operates in highly competitive markets, primarily in Florida and Texas. Insurance companies are intent on improving the strategic use of information to make better pricing decisions, reduce loss ratios, and thoroughly research claims. Dean Kozlowski, a vice president at United Auto who oversees pricing and compliance activities, was tasked with acquiring a business intelligence (BI) solution that could deliver state-of-the-art dashboards, reports, and analytics.
挑战
United Automobile Insurance Company, a non-standard auto insurer based in Miami, Florida, was facing challenges with its previous reporting environment. The system lacked timely, detailed, and accurate information, putting the business users at a competitive disadvantage. For instance, an ad hoc report request for territory zip code data could take four to six weeks to complete. This delay was costly, and the lack of structure in the reports might not yield accurate data on the first attempt. The majority of research at United Auto was performed using legacy reporting systems, such as SQL and Guidewire reporting. The team needed a single view of the business along with a system that could deliver accurate reports, including an audit trail. This system would grow with the business and deliver information quickly.
解决方案
United Auto decided to implement Information Builders' Insurance Performance Foundation (IPF) and WebFOCUS. The IPF includes not only advanced analytics reports, but also a mature data model geared for P&C insurance activities along with the routines, processes, and experience to load it promptly. There are two primary components to the system: Insurance Performance Foundation Metrics includes a pre-packaged data mart with insurance-specific strategy maps, dashboards, scorecards, reports, and dynamic alerts that can be configured to fit each customer’s specific needs. Insurance Performance Foundation Business Intelligence adds pre-built business analytics and enables business users to segment issues in real time. Working with P&C specialists within Information Builders Professional Services group, United Auto’s IT team mapped their data to the IPF data model and loaded five years of transaction-level detail into a new data warehouse. This included all of the company claims data from inception and all of the policy data for policies incepting from January 1, 2008. Soon the warehouse will include 10 years of data.
运营影响
数量效益
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