Unilever accelerates eCommerce innovation using APIs
公司规模
1,000+
国家
- Worldwide
产品
- MuleSoft
- Anypoint Platform
- NetSuite
- Salesforce Commerce Cloud
- SAP
技术栈
- API-led connectivity
实施规模
- Enterprise-wide Deployment
影响指标
- Digital Expertise
- Innovation Output
- Productivity Improvements
技术
- 应用基础设施与中间件 - API 集成与管理
- 平台即服务 (PaaS) - 连接平台
适用行业
- 消费品
- 零售
适用功能
- 商业运营
- 销售与市场营销
用例
- 供应链可见性(SCV)
服务
- 软件设计与工程服务
- 系统集成
关于客户
Unilever is a multinational consumer goods company with a vast portfolio of brands. The company's IT infrastructure is extensive, encompassing 1,000 applications, 10,000 interfaces, and 500 IT projects per year. Unilever operates globally, with multiple teams working on various aspects of the business. The company was seeking more efficient solutions to deploy new products and services, particularly in the realm of eCommerce.
挑战
Unilever’s IT team faced numerous challenges, due to their infrastructure size, which encompasses 1,000 applications, 10,000 interfaces, and 500 IT projects per year. Unilever had multiple global teams and was looking to find more efficient solutions to deploy new products and services.
解决方案
Unilever set about creating a best-of-breed platform for eCommerce that unifies their portfolio of multiple brands on a common operating model. MuleSoft was adopted to enable the connectivity between the eCommerce platform’s multiple tools (NetSuite, Salesforce Commerce Cloud, and others) and to access key on-premise systems such as SAP. In addition, their “adaptive integration” team took an API-led approach to remove bottlenecks and support line-of-business innovation. Using API-led connectivity and Anypoint Platform, Unilever’s teams created a network of reusable services, enabling self-service across various brands.
运营影响
数量效益
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