美国医疗保健机构快速识别问题根源，最大限度减少对患者的影响
公司规模
1,000+
地区
- America
国家
- United States
产品
- NETSCOUT OptiView XG
技术栈
- Network Infrastructure Analyzer
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
技术
- 网络与连接 - 网络管理和分析软件
适用行业
- 医疗保健和医院
适用功能
- 维护
服务
- 系统集成
关于客户
客户是一家领先的美国医疗保健提供商，为数百万患者提供服务，拥有数万名医生和护士以及众多医院和数百家医疗/门诊办公室的数十万名员工。安全、快速的患者治疗是该医疗保健组织的首要任务，这意味着减少可能影响患者体验和护理质量的网络问题。
挑战
这家医疗保健提供商正在准备实施新的基础设施设备，并对交换机供应商提供指定性能的能力感到担忧。这对于实现 IT 服务保证至关重要。在最近的一次实施之后，IT 开始遇到新部署的交换机端口问题，这些问题与小型可插拔 (SFP) 收发器的故障有关。现有的网络监控解决方案无法检测到导致服务器性能下降的故障。数据中心工程师认识到需要验证其光纤电缆和 SFP 以隔离故障。需要有效的网络分析来识别端口级错误。
解决方案
该医疗保健提供商向 NETSCOUT 寻求帮助，以获得必要的重要见解，确保患者护理不会受到网络问题的影响。IT 部署了 NETSCOUT OptiView XG，这是一款功能强大的网络基础设施分析仪，用于无线和有线网络发现和故障排除。数据中心工程师利用 OptiView XG 进行服务验证，通过在关键设备和链路中推送 10G 线速流量来进行流量生成和性能测试。这种经过行业验证的解决方案使 IT 人员能够在新网络实施之前和期间主动测试和验证环境。OptiView XG 的网络分析功能使 IT 能够识别端口级错误，因此他们可以排除或排除交换机端口和适配器故障作为服务器性能下降的原因。
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