Trumaker Finds a Perfect Fit in Looker
公司规模
11-200
地区
- America
国家
- United States
产品
- Looker
技术栈
- Database
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
技术
- 平台即服务 (PaaS) - 数据管理平台
适用行业
- 零售
适用功能
- 商业运营
- 销售与市场营销
用例
- 供应链可见性(SCV)
服务
- 数据科学服务
关于客户
Trumaker is a men’s clothing brand that operates on a distributed model. The company employs stylists throughout the nation to provide custom wardrobe advice and services to style-minded men. Trumaker aims to offer a new alternative to the way men approach fashion, combining the benefits of local, personalized service with the ease of online ordering. The company is as much a function company as a fashion company, according to its founder, Mark Lovas. Trumaker is designed to cater to the needs of a changing world, offering ruggedly-refined and classic styles made to men’s exact measurements.
挑战
Trumaker, a men’s clothing brand, was facing data chaos due to its distributed model where stylists throughout the nation provide custom wardrobe advice and services. The company was accumulating a lot of data from multiple departments, including heavy operations and overseas manufacturing facilities. This created numerous bottlenecks as data analysts struggled to keep up with the demands of a rapidly growing, complex e-commerce service operation. They needed a solution that could track as much data as possible without creating burdens on the report system.
解决方案
To manage their data chaos, Trumaker turned to Looker. By adding Looker to their existing database, they were able to centralize their data and grant access to everyone in the company. This solution allowed them to easily track critical metrics such as shipping speed, accuracy, and customer satisfaction. They customized Looker to quickly identify and correct any problem points as they arose. The sales organization, which thrives on its ranking, benefited from a dedicated Looker “ranked table” that reduced workload and added real value to their data.
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