TRIPS/WSOS Community Action- Fremont, OH
公司规模
11-200
地区
- America
国家
- United States
产品
- Ecolane DRT
技术栈
- GPS
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 分析与建模 - 预测分析
- 功能应用 - 车队管理系统 (FMS)
适用行业
- 城市与自治市
- 运输
适用功能
- 商业运营
- 物流运输
用例
- 车队管理
- 预测性维护
- 远程资产管理
服务
- 软件设计与工程服务
- 系统集成
关于客户
TRIPS/WSOS Community Action provides general community public transportation and non-medical transportation services to Toledo, Sandusky, and Cleveland. The WSOS community action offers numerous community and public services. They have a fleet of 15 vehicles and provide over 45,000 trips per year in a service area that has a combined population of over 700,000 people. A lot of their demand comes from rural communities that need paratransit services. TRIPS/WSOS Community Action has been an Ecolane customer since 2009 and has been an integral partner in shaping our services and platform.
挑战
TRIPS/WSOS Community Action was struggling with the need for a solution that would improve efficiency for rural transit scheduling and dispatching. They had been stuck in the dark ages with excel spreadsheets and 2-way radios to handle scheduling and dispatching for far too long. They were looking to improve in operational efficiency and were interested in modern software to take the place of their archaic processes. Not being able to handle same-day reservations hindered their ability to keep up with demand.
解决方案
Ecolane was chosen as the software provider and implementation began in 2009. After the integration was complete, TRIPS/WSOS Community Action was able to increase rides per hour, decrease no-show rates by 35%, achieve 100% GPS-verified stop arrival and departure data, run reports faster and more efficiently, and increase overall operational efficiency. Ecolane is the only software capable of generating improvements in productivity on the day of service. This means that, in most instances, productivity increases on the day of service using Ecolane DRT, thus saving the agency money. Other software packages result in a 20% decrease on the day of service. The larger the productivity gain, the greater the savings, resulting in a guaranteed return on investment. In addition, the baseline scheduling is raised so the scheduled productivity increases using Ecolane as well, resulting in a scheduling multiplier effect increasing the overall improvement.
运营影响
数量效益
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