技术
- 应用基础设施与中间件 - 数据交换与集成
- 应用基础设施与中间件 - 中间件、SDK 和库
适用行业
- 电子商务
- 海洋与航运
适用功能
- 采购
- 销售与市场营销
服务
- 系统集成
关于客户
Trilogy 是一家总部位于澳大利亚和新西兰的多地点组织,以生产屡获殊荣的高性能天然护肤产品而闻名。该公司享有国际声誉,受到皮肤科医生、美容编辑、医生和名人的尊重和认可。 Trilogy 的有机认证玫瑰果油拥有国际追随者。经过十多年的研究、开发和天然产品创新,Trilogy 制造的天然产品不仅性能更好,而且在道德、美学和环境方面也更加出色。 Trilogy 每天向全球发货,今年仅在中国的销售额就超过 1200 万美元。
挑战
Trilogy 是一家总部位于澳大利亚和新西兰的多地点组织,以其高性能天然护肤产品而闻名。该公司每天在全球范围内运送订单,这需要一个强大而高效的订单管理系统。 Trilogy 的电子商务方面涉及公司间直接运输,这需要遵守特定的生成采购订单和发票的标准。该公司由于其国际订单量而面临复杂的问题,需要一种方法来自动化和简化其流程。他们使用 FTP 服务器来发送包装通知和发货确认,并使用自定义工作流程在物品发货后自动生成发票。然而,该过程很复杂,需要更简化的解决方案。
解决方案
Trilogy 咨询了他们的 3PL 提供商 Celigo 和 McPhee,制定了解决方案。他们决定使用 Shopify 和 Magento 2 集成应用程序,这些应用程序配置为在客户结账时将订单信息从 Shopify 和 Magento 2 发送到 NetSuite 和 3PL 系统。该解决方案实现了订单发票的自动化,并确保数据符合 Trilogy 的标准。集成应用程序以非常好的方式促进了发票的处理,使 Trilogy 的帐户团队可以轻松地根据支付网关进行整合和对账。该解决方案简化了复杂的流程,使 Trilogy 能够轻松管理其国际订单量。
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