将 Slack 转变为社区门户：Sets 附加组件的案例研究
技术
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 建筑物
- 水泥
用例
- 楼宇自动化与控制
关于客户
Sets 的主要客户是使用 Slack 作为主要通信平台的社区。这些可以是像 CodeBase 这样的技术集群，Littlejohn 在其中拥有八年的社区建设经验，也可以是使用 Slack 进行沟通和协作的任何其他团体。客户正在寻找方法来增强 Slack 上的社区体验、找到具有相似兴趣的人、定期获取重要事件的更新以及共同策划社区 wiki。他们还希望自动化一些社区管理任务，以使社区的管理更加高效。
挑战
Sets 的创始人 Oliver Littlejohn 发现了流行的通信平台 Slack 的功能上的差距。虽然 Slack 是联系人们的有效工具，但它缺乏某些能够真正将社区聚集在一起的元素。面临的挑战是增强 Slack 的功能，让成员能够更有机地联系、自动化一些社区管理任务，并提供一个平台，让成员可以轻松找到具有相似兴趣的人、定期获取重要事件的更新，并帮助共同策划社区维基。
解决方案
解决方案是开发 Sets，这是 Slack 的一个附加组件，可将其转变为社区门户。 Sets 是使用 Bubble 构建的，Bubble 是一个无代码平台，允许 Littlejohn 无需编写一行代码即可创建功能齐全的 Web 应用程序。该插件允许成员使用其 Slack 凭据访问社区门户。用户设置完成后，他们可以立即在 Slack 中看到重要更新。该附加组件还包括 Slack 内部的命令，让社区成员可以为活动日程和 wiki 做出贡献。该插件旨在通过自动化一些社区管理任务（例如发送每周综述）来帮助社区管理者。
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