EcoOnline > 实例探究 > 转变健康与安全报告:安讯士集团的成功故事

转变健康与安全报告:安讯士集团的成功故事

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适用行业
  • 医疗保健和医院
  • 国家安全与国防
用例
  • 现场人员安全管理
  • 人员跟踪与监控
关于客户
Axis Group 是英国领先的设施相关安全、接待管理、清洁和支持服务提供商。他们在数百个客户站点雇用了约 4,000 名员工。
挑战
安讯士集团希望改变健康和安全报告的方式,从被动的流程转变为预防事故的主动流程。该公司记录的险情很少,而且提交的都是纸质报告,往往几周后才进入总部。
解决方案
ReportLine 在安讯士集团报告文化的转型中发挥了不可或缺的作用。 ReportLine 服务使任何工作人员都可以拨打电话或使用在线表格来报告事故或险情。报告流程的简单性提高了员工的参与度。专家团队可以接听电话并收集有关事件的信息,然后将其发送给安讯士管理层进行调查。结果与Info Exchange软件平台相结合,提供趋势分析和易于阅读的信息。
运营影响
  • The implementation of the ReportLine service and the shift to a proactive approach to health and safety reporting has led to a significant reduction in accidents at Axis Group. The company has been able to maintain its services even during the pandemic, demonstrating the resilience and effectiveness of the new system. The use of the ReportLine service in conjunction with the Info Exchange software platform provides Axis Group with easy-to-read, tangible information for trend analysis. This data is converted into management bulletins and used in team briefings, enabling the company to take a holistic view of their health and safety reporting processes and identify trends and areas for improvement. The case of Axis Group illustrates how streamlining bureaucratic processes can boost staff engagement around important workplace practices such as health and safety.
数量效益
  • In 2020, the number of near misses reported by Axis Group’s cleaning division quadrupled compared to 2016.
  • Accidents fell by around one third during the same comparative period.
  • In 2020, the business’s security division reported more than double the number of near misses compared to two years earlier.

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