汤普金斯·科特兰社区学院利用 DocuWare 简化运营
公司规模
1,000+
地区
- America
国家
- United States
产品
- DocuWare
技术栈
- Document Management System
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- 教育
适用功能
- 商业运营
服务
- 系统集成
关于客户
汤普金斯·科特兰社区学院隶属于纽约州立大学 (SUNY)。该学院提供 38 个副学士学位课程，服务于 3,000 名学生。该学院最重要的两个学生文件是学生文件夹和永久记录卡。学生文件夹是一组纸质文件，包括注册表格、居住证明、高中成绩单、经济援助信息、录取通知书和成绩。教职员工经常访问此文件夹以协助在校学生。永久学生记录卡是一份文件，列出了 1997 年之前就读该学院的每位学生的课程、成绩和授予的学位。
挑战
纽约州立大学 (SUNY) 的汤普金斯·科特兰社区学院 (Tompkins Cortland Community College) 的纸质学生档案系统面临挑战。学院最重要的两份学生文件，即学生文件夹和永久记录卡，都是以物理方式存储的，每次只能由一个人或一个部门访问。这导致效率低下，因为来自不同部门的工作人员必须从上次引用文件夹的部门实际检索文件夹。学院之前已将所有 40,000 张永久记录卡数字化，但使用的系统已经过时，不再满足他们的需求。他们需要一个非专有的灵活系统来以数字方式存储所有文档，并为参与流程的所有工作人员提供无缝访问。
解决方案
该学院实施了文档管理系统 DocuWare，以数字化和存储所有学生文档。该解决方案拥有四个扫描站，超过 100 名工作人员使用。信息在收到后即被数字化，使用学生编号作为匹配代码自动填写剩余的索引字段。永久记录卡图像已迁移到新解决方案中，从而消除了学院对过时系统的依赖。DocuWare 的使用已扩展到整个校园。注册处和招生办公室现在可以在收到学生信息后安全地将其数字化，从而改善工作流程，并允许这些办公室向其他部门提供最新信息。院长办公室、董事会、图书馆和学习资源中心也在使用该解决方案。
运营影响
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