蒂珀卡努县每年将数字化 900 万页文件
公司规模
200-1,000
地区
- America
国家
- United States
产品
- DocuWare
- Active Import
- Autoindex
- CDMAKER
- Content Folder
技术栈
- Document Management System
- MS Excel
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 应用基础设施与中间件 - 数据交换与集成
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 城市与自治市
适用功能
- 物流运输
- 采购
用例
- 公共交通管理
- 实时定位系统 (RTLS)
- 资产跟踪
服务
- 软件设计与工程服务
- 系统集成
关于客户
蒂珀卡努县位于印第安纳州中北部，位于芝加哥和印第安纳波利斯之间。该县有 17 万人口。县书记官办公室负责维护和存储所有类型的法律文件。这包括及时提供信息供内部和公共使用。该县拥有众多存储设施，该县 1990 年之前的大多数记录都存储在微缩胶片上。县书记官办公室的任务是减少归档时间和成本、改进文件检索、简化法院系统的信息流并减少工作场所压力。
挑战
美国印第安纳州蒂珀卡努县书记官办公室的任务是维护和存储大量法律、历史和所有权记录档案。挑战不仅在于存储信息，还在于及时提供对信息供内部和公共使用。该县拥有众多存储设施，大多数 1990 年之前的记录都存储在缩微胶片上。检索文档的过程非常耗时，可能需要长达三天的时间。县书记官发现记录预算中有资金可用于实现记录存储的现代化。他们制定了一项计划，逐步将该县的记录转移到 DocuWare 中。
解决方案
该解决方案由 DocuWare 授权合作伙伴 Information & Records Associates 实施。所有 34 名县书记员以及法院、缓刑、检察官和公设辩护人现在都可以访问存储在 DocuWare 中的信息。该县还有三个公共访问终端，主要供产权研究人员使用，以寻找影响财产所有权的判决。法院命令是第一批进入 DocuWare 的记录。它们现在由法官签署、扫描并按日期和案件编号编入索引。扫描的图像经过准确性审查，原件被存放起来，直到销毁。电子法院命令在第二天上午 10 点之前即可获得。DocuWare 的使用范围不断扩大。作为一个试点项目，县书记员将监督有精神健康问题的被告的法庭变成了无纸化法庭。
运营影响
数量效益
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