Thermo Fisher 借助 eSpatial 实现销售潜力增长
适用行业
- 设备与机械
适用功能
- 产品研发
- 销售与市场营销
用例
- 现场人员安全管理
- 时间敏感网络
服务
- 系统集成
- 培训
关于客户
Thermo Fisher 是科研服务行业的领先公司。他们正在重组安全专家小组，该小组是销售组织的一部分。这次重组涉及将集团与组织的其他部门分开并将其规模扩大一倍。该团队的任务是创建 30 个高效的销售区域。他们过去曾使用过领土对齐平台，但他们需要更有效的解决方案。他们开始评估区域对齐软件的选项，并发现了 eSpatial，他们发现这是满足他们需求的简单而有效的解决方案。
挑战
Thermo Fisher 正在经历重大变革，要求他们重组其安全专家小组（销售组织的一部分）。这次重组涉及将集团与组织的其他部门分开并将其规模扩大一倍。面临的挑战是创建 30 个高效的销售区域。该团队过去曾使用过区域对齐平台，但他们需要更有效的解决方案。他们开始评估区域对齐软件的选项并发现了 eSpatial。该团队发现 eSpatial 的 eTerritory 菜单和功能逻辑简单且易于使用。然而，它们的路线缺乏真正的路线和分区，只有点对点路线和邮政编码。
解决方案
Thermo Fisher 选择 eSpatial 作为他们的首选区域调整工具，因为它的简单性和出色的 Salesforce 集成。该系统非常用户友好，以至于他们的两名分析师只需接受最少的培训，就能够轻松管理区域对齐。该团队设计了点对点对齐，这很重要，因为他们没有根据邮政编码进行设计。 eSpatial 提供了专门的客户成功经理来帮助他们实现项目目标。该公司还根据 Thermo Fisher 的反馈开发了产品增强功能和更新，展示了他们出色的倾听和执行能力。总体而言，eSpatial 为 Thermo Fisher 提供了完整的解决方案以及可以提供的最佳支持。
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