Teclab 的人工智能创新客户服务
技术
- 分析与建模 - 机器学习
- 网络与连接 - 5G
适用行业
- 教育
- 设备与机械
适用功能
- 销售与市场营销
用例
- 现场人员安全管理
关于客户
Teclab 是阿根廷第一所提供 2 年官方短期课程、具有中级证书且 100% 在线课程的高等技术学院。他们优先考虑创新、适应性和满足学生的需求。
挑战
Teclab 面临着弥合当前教育体系与专业领域需求之间差距的挑战。他们希望提供创新的客户服务并改善学生体验。
解决方案
Teclab 实施了 AgentBot，这是一种人工智能驱动的虚拟助理，为学生和社区提供全渠道通信体验。这个名为Albert的虚拟助理允许用户通过他们喜欢的渠道立即进行查询。
运营影响
数量效益
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The application arises from the need to monitor and anticipate the problems of one or more machines managed by a PLC. These problems, often resulting from the accumulation over time of small discrepancies, require, when they occur, ex post technical operations maintenance.
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Robot Saves Money and Time for US Custom Molding Company
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