SYSPRO Case Study
公司规模
SME
地区
- America
- Asia
国家
- United States
- Mexico
- Singapore
产品
- SYSPRO ERP
- SYSPRO CRM
- Peachtree Accounting Software
技术栈
- ERP
- CRM
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
- Cost Savings
技术
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 教育
- 电子产品
适用功能
- 商业运营
- 销售与市场营销
用例
- 库存管理
- 补货预测
服务
- 系统集成
- 软件设计与工程服务
关于客户
eInstruction Corporation was founded in 1981 when Dr. Darrell L. Ward assessed that education was lagging severely behind as a beneficiary of the technology revolution taking place in the world. Recognizing the critical need for such innovations in education, he established a company under the charter of developing innovative products that enhance the learning process in educational institutions and corporations through the use of computer-based technology, software and the Internet. Fast forward to the year 2000, when eInstruction introduced the Classroom Performance System (CPS), and immediately became a leader in real-time, interactive wireless response pad technology. Using the instruction-enhancing CPS, a teacher can make an assessment of where the students are in the learning process by looking at how many questions they answered correctly. The pad also automates attendance by recording whether the students entered a response or not – this is particularly useful in colleges and universities where large lectures halls are standard.
挑战
From 2000 to 2007, eInstruction experienced a major upswing in demand as the CPS became a classroom favorite for teachers wanting to get engaged in the learning progress of their students. Today, there are more than 2 million active response pads in K-12 classrooms all across the 50 states, as well as in over 600 universities and 10 foreign countries. By 2006, eInstruction knew they needed a scalable, flexible software solution that could manage the ever-expanding accounting requirements, advance operational efficiencies and facilitate better customer service. In essence, they needed something that could accommodate the company’s exponential upward growth. eInstruction had been using Peachtree Accounting Software. However, according to Chief Financial Officer Tim Torno, the rapid climb in demand led to the company “outgrowing” the software. They needed to find a new, scalable ERP/CRM solution that could promote operational efficiencies as well as facilitate better customer service.
解决方案
eInstruction began a thorough search into which software could handle the escalation of operations, as well as support imperative accounting and customer service requirements. “We began our search by going to independent web sites rating ERP software. We kept coming across SYSPRO, which was always rated among the top five solutions,” says Torno. The availability of integrated ERP and CRM software was significant to a company whose business hinges on excellent customer service. After extensive further research, Torno says, “we felt the value we received with SYSPRO was greater than the other solutions.” eInstruction signed on for a 30-user SYSPRO license that spanned the core SYSPRO ERP modules as well as CRM.
运营影响
数量效益
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