实例探究 > SYSPRO Case Study: Samson Rope Technologies

SYSPRO Case Study: Samson Rope Technologies

公司规模
1,000+
地区
  • America
国家
  • United States
产品
  • SYSPRO ERP
  • IBM RS/6000 server
  • ODBC
技术栈
  • Wide-area network
  • AIX
  • Cold-Fusion based Web interface
实施规模
  • Enterprise-wide Deployment
影响指标
  • Customer Satisfaction
  • Digital Expertise
  • Productivity Improvements
技术
  • 应用基础设施与中间件 - 数据交换与集成
  • 功能应用 - 企业资源规划系统 (ERP)
适用行业
  • 海洋与航运
适用功能
  • 质量保证
  • 销售与市场营销
  • 仓库和库存管理
用例
  • 库存管理
服务
  • 软件设计与工程服务
  • 系统集成
关于客户
Samson Rope Technologies is a leading manufacturer of highly engineered rope products used in a wide range of industries, including Heavy Marine, Recreational Marine, Fishing, Arborist, Utilities, Construction, Safety, Rescue, Theatrical, Military, and Aerospace. The company’s Engineering and R&D staffs work closely with leading fiber manufacturers to explore and assess the properties of new fibers and how these can be applied to the manufacture of new rope products. They also work closely with field service personnel to gauge the needs of customers and perform onsite assistance, ranging from product installation to evaluation of product performance and the development of safety standards.
挑战
Samson, one of the first U.S. rope manufacturers to receive ISO 9001 certification, does extensive testing of fiber and finished rope products to ensure they meet the highest standards. Quality assurance monitoring is a critical aspect of Samson’s operation, applying to the development of new products as well as the production of existing product lines. Each of Samson’s plants is equipped with certified testing equipment to assess the characteristics of raw materials and finished goods.
解决方案
Samson applied the same high standards to the selection of SYSPRO as the company ERP system. The company maintains a sizeable sales force that sells products by the spool, foot, pound, reel, and/or tube to major distributors throughout the world. Every order received by Samson is a custom order, with the company making 21,000 different products available in hundreds of different configurations. Samson’s four plants, five warehouses, and thirteen sales divisions are tied into the SYSPRO system residing at Samson’s Ferndale headquarters via a wide-area network. The software’s scalability, running on an IBM RS/6000 server with AIX, has easily facilitated the tie-in of all Samson locations. SYSPRO’s ODBC exemplifies the open-architecture nature of the software, enabling Samson to move to e-commerce and assisting in sales entry and online order tracing. The RF-based bar coding system uses portable, hand-held units which transmit on a 900 MHz frequency, allowing Samson to track and manage raw materials as well as finished goods in real-time.
运营影响
  • The SYSPRO software has helped Samson speed order entry and turnaround time, with new orders now processed in less than 2.5 minutes and order turnaround generally four days to two weeks.
  • SYSPRO’s ODBC has enabled Samson to move to e-commerce, assisting in sales entry and online order tracing, and allowing access to specific vendor information via a Cold-Fusion based Web interface.
  • The software’s bar coding interface enables Samson to utilize a comprehensive bar coding system to track and manage raw materials as well as finished goods, with all data fed directly into the SYSPRO software database and all related system modules updated on a real-time basis.
  • The RF-based bar coding system uses portable, hand-held units which transmit on a 900 MHz frequency, allowing Samson to automate processes such as warehouse transfers, raw material issues, and order picking, further streamlining the entire business process.
  • SYSPRO provides the scalability for Samson to add more product lines, more users, and to grow and extend customer service, with the software offering clustered installation capability, speed, efficiency, and the ability to delegate data entry to different people in different sites.
数量效益
  • New orders are now processed in less than 2.5 minutes.
  • Order turnaround time is generally four days to two weeks.

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