NAVEX > 实例探究 > Sumner Mental Health Center Optimizes HIPAA Compliance

Sumner Mental Health Center Optimizes HIPAA Compliance

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公司规模
60+
地区
  • America
国家
  • United States
产品
  • PolicyTech
技术栈
  • Policy Management Software
实施规模
  • Enterprise-wide Deployment
影响指标
  • Digital Expertise
  • Productivity Improvements
技术
  • 功能应用 - 企业资源规划系统 (ERP)
适用行业
  • 医疗保健和医院
适用功能
  • 商业运营
用例
  • 监管合规监控
服务
  • 软件设计与工程服务
关于客户
Sumner Mental Health Center (SMHC) is a healthcare provider that offers a variety of mental health services to the Wellington, Kansas community. Their mission is to provide high-quality behavioral healthcare and addiction services that are cost effective and reflect the values of their consumers and community. The organization has over 60 employees and was facing challenges in managing their policies due to their loose leaf approach. They needed a solution that would help them manage their policies more effectively and ensure compliance with HIPAA requirements.
挑战
Sumner Mental Health Center (SMHC) was facing challenges in managing their policies due to their loose leaf approach. The employees had to physically search for the binder that held the policy they needed. Once the binder was found, it was often difficult to determine if the policy was up to date and accurate. It also took management significant time to find, review, and approve new policy documents. The organization needed to move HIPAA policies from binders and desk tops to an electronic management system that allowed access to all employees, barred outdated policies from being used and prevented current policies from getting lost while continuing to comply with HIPAA requirements.
解决方案
To make its policy documents manageable and increase HIPAA accountability, SMHC moved its policies and procedures to PolicyTech policy management software. PolicyTech stores all of the policies and procedures in a central database that is accessible from any internet connection. The software also creates reports that record who has read what documents and who hasn’t read them. It also ensures that only the most recent version of each document is published to readers. SMHC administrators benefit from the convenience of PolicyTech’s searchable document retrieval, as well as the time it saves them both in managing policies and in the review and approval process. SMHC also utilizes PolicyTech’s quiz feature to test each employee’s knowledge and bolster their HIPAA compliance efforts.
运营影响
  • PolicyTech made SMHC’s policy headaches disappear with its user-friendly functions and compliance-conscious design.
  • Because each of SMHC’s employees can access PolicyTech on a daily basis, SMHC can protect itself legally, as well as protect the rights of its patients with more time to focus on improving the quality of their care.
  • SMHC also utilizes PolicyTech’s quiz feature to test each employee’s knowledge and bolster their HIPAA compliance efforts.
  • With centralized storage and readership tracking, SMHC knows that its employees have read and understood their HIPAA documents.
  • SMHC also benefitted from the user-friendliness of the policy management software. Microsoft Word™ modules saved the organization the expense and hassle of installing and training on new word-processing applications.

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