利用 AppFolio 的 AI 租赁助手简化物业管理
适用行业
- 建筑物
适用功能
- 设施管理
用例
- 库存管理
- 租赁金融自动化
关于客户
Bear Property Management 成立于 1989 年，是一家位于威斯康星州基诺沙的物业管理公司。他们管理着 1,800 多个单位，包括单户和多户住宅物业、商业地产和社区协会。该公司之前使用 Jenark 作为其物业管理解决方案。然而，他们在管理大量日常销售线索和租赁代理的管理工作量方面面临着挑战。这促使他们寻求更有效的解决方案，他们在 AppFolio 的 AI 租赁助手 Lisa 中找到了该解决方案。
挑战
Bear Property Management 是一家管理着 1,800 多个单户、多户住宅、商业和社区协会单位的公司，在管理每天收到的大量潜在客户方面面临着重大挑战。租赁代理商的工作时间更长，尤其是在租赁季节，并且不堪重负的行政任务。该公司很难及时回复潜在客户，这影响了他们的客户服务和整体效率。他们之前使用的解决方案 Jenark 无法有效简化这些任务并减轻租赁代理的工作量。
解决方案
2019年，小熊物业采用AppFolio的人工智能租赁助手Lisa来应对他们的挑战。这种人工智能驱动的解决方案通过自动化日常任务来改变他们的客户服务体验，从而为他们的团队腾出时间专注于客户。 Lisa 使租赁代理商能够花更多的时间在现场并与潜在客户会面，而不是被束缚在办公桌上执行管理任务。人工智能助手还简化了租赁流程，使客户的租赁过程更加高效、更加愉快。 AppFolio 解决方案的使用导致潜在客户、展示和申请量显着增加，几乎是之前数量的两倍。
运营影响
数量效益
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