利用 Nintex Promapp 简化阿德莱德市议会的金融服务
技术
- 分析与建模 - 实时分析
- 网络与连接 - 5G
适用行业
- 城市与自治市
- 金融与保险
适用功能
- 质量保证
用例
- 库存管理
- 人员跟踪与监控
服务
- 系统集成
关于客户
阿德莱德市议会是一个具有广泛职责的地方政府组织。其中包括管理员工、提供服务、维护资产、为纳税人提供服务以及满足外部控制要求。该委员会的运作就像一群在同一个屋檐下具有不同需求和目标的企业。特别是，理事会的金融服务部门负责建立内部财务控制，由于立法的变化，这些控制可以由理事会的审计师进行监督。他们还负责管理 89 个独立的风险管理流程，这些流程主要在 Word 文档或电子表格中进行管理。
挑战
与许多地方政府组织一样，阿德莱德市议会也面临着众多职责，包括员工管理、服务提供、资产维护和满足外部控制要求。由于立法变化要求为理事会审计师建立内部财务控制，金融服务部门尤其面临挑战。他们需要一个自动化系统来监控和报告内部控制、审计和风险管理。由于需要遵循 89 个独立的风险管理流程，财务团队因外部审计和控制而不堪重负。这些流程主要在 Word 文档或电子表格中进行管理，因此难以访问和更新。在实施 Nintex Promapp 之前，审计、分析和报告都是手动完成的，既耗时又具有挑战性。
解决方案
Nintex Promapp 是作为一种解决方案推出的，旨在简化阿德莱德市议会金融服务部门的报告和流程管理。它是所有业务流程和程序的集成中心，包括内部财务控制、审计建议、风险管理和流程改进。 Nintex Promapp 提供了自动化问责系统和报告工具，可跟踪多个团队的复杂流程和日常工作。这提高了整个部门的可见性，使员工能够看到其他团队在做什么，并简化低效的流程。财务部门使用 Nintex Promapp 的改进插件来简化沟通，特别是在内部和外部审计期间。这减少了管理文档和信息的时间，并减少了错误和沟通不畅。文档集中并实时更新，让所有相关人员都能看到进展情况。
运营影响
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