Denodo Technologies > 实例探究 > 简化运营并增强客户体验:Estes Express Lines 案例研究

简化运营并增强客户体验:Estes Express Lines 案例研究

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技术
  • 平台即服务 (PaaS) - 应用开发平台
适用行业
  • 服装
  • 运输
用例
  • 实时定位系统 (RTLS)
  • 时间敏感网络
关于客户
Estes Express Lines 是一家运输公司,在美国、加拿大、墨西哥、波多黎各和加勒比地区运送货物。他们依靠可靠、及时的数据来确保货物按时交付。
挑战
在 Estes Express Lines,数据存储在多个数据孤岛中,带来了重大挑战:IT 需要在将数据投入生产之前对数据进行物理移动;时间、金钱和资源花费在冗余的硬件和代码上;数据安全由不同团队分别负责;业务用户依赖 IT 来提供数据请求,这影响了敏捷性。
解决方案
Estes Express Lines 利用由数据虚拟化提供支持的 Denodo 平台,在公司的本地和云数据源上创建了逻辑数据结构。这不仅在公司所有不同来源之上建立了单一数据访问层,还提供了对所有数据的及时、自助访问,以克服上述所有挑战并简化运营。
运营影响
  • The implementation of the Denodo Platform has significantly improved the operational efficiency of Estes Express Lines. The company now has a single data-access layer above all of its disparate sources, providing timely, self-service access to all data. This has not only streamlined operations but also improved data security and reduced the dependency of business users on IT for data requests. Furthermore, the ability to deliver APIs in a matter of days has greatly enhanced the company's agility and responsiveness to changing business needs.
数量效益
  • Estes can now deliver APIs in days, rather than the 4-6 weeks it required before.
  • Estes saved 10% in infrastructure and labor cost by eliminating the need to duplicate, copy, or store data across multiple platforms.
  • Estes stakeholders now have self-service data access, improving efficiency and reducing dependency on IT.

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