Kissflow > 实例探究 > 使用 Kissflow 改进流程:RENU 承包和恢复案例研究

使用 Kissflow 改进流程:RENU 承包和恢复案例研究

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技术
  • 自动化与控制 - 人机界面 (HMI)
适用行业
  • 水泥
  • 设备与机械
适用功能
  • 维护
用例
  • 时间敏感网络
  • 资产跟踪
关于客户
RENU Contracting and Restoration 是一家第三代企业,为纽约长岛和三州地区的商业客户提供承包、修复和应急响应服务。他们参与了派拉蒙剧院和肯尼迪机场等项目。
挑战
RENU Contracting and Restoration 面临手动流程不可靠、复杂流程处理困难以及问题难以跟踪和处理等挑战。
解决方案
他们实施了 Kissflow(一种自动化工具)来处理与供应商计费、跟踪不正确/有缺陷的物品以及质量控制问题相关的工作流程。他们构建了支票请求、商品退货、索赔处理、借项凭证处理和维护请求的工作流程。
运营影响
  • The implementation of Kissflow has brought about significant operational improvements for RENU Contracting and Restoration. The company has seen an enhancement in productivity and a reduction in the time taken to create processes. There has also been an increase in accountability, with managers now able to accurately track complex processes from start to finish. The development time for new processes and workflows has been dramatically reduced, thanks to Kissflow’s well-designed user interface. Furthermore, the end-to-end trackability of processes has improved, making it easier to manage and resolve issues. The company is now confident that Kissflow can handle any complex process with ease and plans to build an on/off-boarding process in Kissflow.

数量效益
  • Enhanced productivity

  • Time saved in process creation

  • Increased accountability

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