使用 IBM WebSphere ILOG JRules BRMS 简化薪酬计划
公司规模
1,000+
地区
- America
国家
- Brazil
产品
- IBM WebSphere ILOG JRules business rule management system
技术栈
- IBM WebSphere
- ILOG JRules
实施规模
- Enterprise-wide Deployment
影响指标
- Employee Satisfaction
- Productivity Improvements
技术
- 应用基础设施与中间件 - API 集成与管理
适用行业
- 零售
适用功能
- 人力资源
- 销售与市场营销
服务
- 软件设计与工程服务
关于客户
客户是一家大型巴西耐用品零售商。该公司已发展成为巴西最大的耐用品零售连锁店之一，在全国拥有 613 家门店。2010 年，该零售商的总收入为 57 亿巴西雷亚尔，EBITDA 为 3.2 亿巴西雷亚尔，拥有 2.1 万名员工，为 2300 万客户提供服务。零售店为目录店，销售代表使用电脑展示和销售公司的商品。销售代表每月薪水的约 30% 是固定工资，另外 70% 是佣金和奖金。
挑战
这家巴西零售商拥有一套对业务至关重要的激励薪酬系统，该系统有 60 条计算奖金的规则，在产品促销方面几乎没有灵活性。每月的处理时间需要 12 - 18 小时，导致员工不得不匆忙赶上工资发放的最后期限。薪酬系统是一个已有 15 年历史的 COBOL 程序，文档很少，仅靠一名系统分析师来维持其运行。每个月末有两天的时间来收集和处理所有商店交易，以确定激励薪酬。如果出现问题，例如交易量或金额意外或错误，IT 团队将不分昼夜地进行调整和重新处理批次。及时更新薪酬计划以满足不断变化的业务需求是一项挑战。
解决方案
该公司实施了 IBM® WebSphere® ILOG® JRules 业务规则管理系统，以创建灵活、易于管理的激励薪酬系统。ILOG JRules 解决方案处理每天和前几天的所有交易，运行所有 60 条业务规则，以保持佣金总额的运行，并确定奖金如何与月度目标保持一致。每天的处理只需 55 分钟，而且月底不再需要匆忙赶在两天内完成，因为工作已被分解为 30 个每日部分。JRules 解决方案为薪酬计划带来了前所未有的透明度，节省了时间，提高了员工满意度，并让管理层确信书面政策得到了全面遵守。
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