实例探究 > Store Lighting and Measuring Its Impact on KPIs

Store Lighting and Measuring Its Impact on KPIs

公司规模
1,000+
地区
  • Asia
  • Europe
  • Middle East
国家
  • United States
产品
  • RetailNext In-Store Analytics Solution
技术栈
  • In-Store Analytics
  • Real-Time Analytics
实施规模
  • Pilot projects
影响指标
  • Customer Satisfaction
  • Productivity Improvements
  • Revenue Growth
技术
  • 分析与建模 - 实时分析
  • 功能应用 - 远程监控系统
适用行业
  • 零售
适用功能
  • 商业运营
  • 销售与市场营销
用例
  • 零售店自动化
服务
  • 数据科学服务
  • 系统集成
关于客户
One of the world’s premier premium denim apparel brands with over 100 company-owned locations in North America, Europe, Asia, and the Middle East. This retailer remains a leader in premium apparel, continuously pushing industry standards for exceptional quality and service to new levels through the growth of its hybrid brand of fashion and innovation.
挑战
The retailer wanted to determine what impact changes to in-store lighting would have on store performance. Specifically, the retailer wanted to know how changes to the lighting scheme in the store would affect average daily traffic, average daily sales, conversion rate, average transaction value, sales per shopper, dwell, and capture rate.
解决方案
RetailNext established baseline metrics through the deployment of its in-store analytics solution in ten areas of the company’s flagship store to measure average dwell time, dwell rate, and exposure. The combination of those measurements with total store metrics provided an accurate “snapshot” of the current state of the store’s performance before piloting changes to in-store lighting. After two weeks of baseline measurement, the store implemented its lighting changes. With those changes made, the retailer measured the same metrics over the equivalent time period. Comparing pre-lighting changes to post-lighting changes gave the retailer an in-depth and accurate assessment of the impact the lighting changes had on store performance.
运营影响
  • RetailNext’s powerful, customized solution in retail analytics shed light on the retailer’s proposed in-store changes.
  • Overall dwell times decreased after the lighting change, revealing the possibility that lighting changes helped eliminate shopper confusion.
  • The retailer saw growth across multiple KPIs after implementing the lighting changes.
数量效益
  • 44% growth in sales
  • 3.8% growth in conversion
  • 21% growth in sales per shopper (SpS)
  • 7% growth in average transaction value (ATV)

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