技术
- 自动化与控制 - 人机界面 (HMI)
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 设备与机械
- 金融与保险
适用功能
- 物流运输
- 质量保证
用例
- 欺诈识别
- 租赁金融自动化
服务
- 系统集成
客户
康卡斯特公司
关于客户
康卡斯特公司是全球第二大广播和有线电视公司,也是美国最大的家庭互联网和有线电视提供商。在美国,这家媒体巨头为 40 个州的 2000 万客户提供住宅和商业服务。
挑战
- 20 个不同地区的 30 种不同会计和财务实践造成了不一致、不准确和数据风险
- 围绕计费收入的严格 SLA 要求每月快速处理超过 10 亿条记录
- ASC 606 等合规标准要求大规模混合数据集以进行报告和收入重新分配
- 用于各种支付(例如特许经营、监管、收入分享等)的手动遗留流程导致数据不准确现象猖獗
- 持续存在的监管问题,例如确保客户服务包得到准确跟踪、报告和合规
- 欺诈预防和建立流程以识别以前的坏账客户以收回欠款并防止未来的欺诈
解决方案
在探索了内部和外部选项之后,Comcast 选择了 Data360 Analyze 作为数据准备和分析的企业解决方案,因为它具有可扩展性、灵活性以及快速处理、控制和准确呈现收入信息的能力。
Data360 Analyze 最初部署在会计和财务领域,以自动化数据流并简化客户计费收入界面中的收入保证。由于该解决方案的易用性和有效性,在财务内外迅速确定了其他用例。
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