社交商业环境为全球企业沟通注入新活力
公司规模
Large Corporate
地区
- Asia
国家
- Japan
产品
- IBM Connections
- IBM Notes and Domino
- IBM Sametime
技术栈
- Social Networking Software
- Collaboration Software
- Communication Software
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Digital Expertise
技术
- 应用基础设施与中间件 - API 集成与管理
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- 设备与机械
适用功能
- 商业运营
用例
- 远程协作
- 远程控制
服务
- 系统集成
关于客户
大福株式会社是一家专门从事工业物料搬运的全球性企业。该公司的系统结合了输送、存储、分类、挑选和控制。大福在全球 20 个国家和地区设有子公司和办事处。该公司拥有约 6,700 名员工，总部位于日本大阪。大福的主要目标是推动创新和增加国际销售额。然而，该公司过时的通信和协作基础设施阻碍了其作为全球性企业的发展。
挑战
大福株式会社是一家专注于工业材料处理的全球性企业，其过时的通信和协作基础设施面临挑战。该公司有一段时间没有更新其在日本的核心系统，而日本以外的附属公司和办事处主要依靠低效的电子邮件进行通信和共享信息，不支持移动访问。被收购公司的通信系统仍然独立。这些缺陷减慢了业务流程，降低了员工效率，并阻碍了大福实现推动创新和增加国际销售的目标。
解决方案
为了克服挑战，大福实施了由 IBM 软件支持的社交网络环境。IBM Notes® 和 Domino® V9.0 软件用于提供易于使用的移动通信以及与传统应用程序的兼容性。Notes 和 Domino 软件还提供社交功能，例如个人资料和文件共享。IBM Connections 软件用于提供兴趣社区、博客、活动列表、维基和其他社交工具。此外，通过集成 IBM Sametime® 软件，通信变得更加即时和个性化，其中状态、即时消息和网络会议可以快速连接来自任何地理位置的员工。
运营影响
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