Simplifying Complex Logistics for Santander Banks
公司规模
1,000+
地区
- America
- Asia
- Europe
国家
- Spain
- United States
产品
- Digibee Hybrid Integration Platform (HIP)
技术栈
- Hybrid Integration Platform
- End-to-End Encryption
- Real-Time Tracking
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 应用基础设施与中间件 - 数据交换与集成
- 应用基础设施与中间件 - 中间件、SDK 和库
- 平台即服务 (PaaS) - 连接平台
适用功能
- 商业运营
- 物流运输
用例
- 车队管理
- 过程控制与优化
- 远程资产管理
- 资产跟踪
服务
- 云规划/设计/实施服务
- 网络安全服务
- 系统集成
关于客户
Santander Bank, N.A. is one of the largest retail and commercial banks in the United States, providing a range of services including capital, treasury management, risk management, and international solutions. The bank is a wholly-owned subsidiary of Madrid-based Banco Santander, S.A., one of the most respected banking groups globally, with over 125 million customers across the U.S., Europe, and Latin America. Santander's Global Platform segment focuses on global payments services, fully digital banking, and digital assets. The bank's headquarters are in Boston, MA, and it employs over 196,400 people.
挑战
Santander Bank needed to integrate a broad and complex logistics network to distribute paper currency. The network included various entities such as bank branches, ATMs, stores, main depots, central banks, and security transportation companies. The existing process was highly manual, involving hundreds of people, thousands of emails, and various versioned spreadsheets, making operations slow and non-secure. The commercial bank aimed to make its operations more efficient and protected, as the manual process made near real-time tracking and monitoring almost impossible.
解决方案
Santander Bank implemented the Digibee Hybrid Integration Platform (HIP) to integrate its transport requests and track the status of its security transport operations nationwide in near real-time. The solution integrated Santander's operations with Cash-in-Transit Companies (CIT), despite the diversity of systems and different maturity levels of processes. The Digibee HIP streamlined the process, heightened security, and increased efficiency while reducing operational costs. The platform encrypted all messages end-to-end, provided visibility to track the process in near real-time, and simplified integration complexities between different systems and protocols.
运营影响
数量效益
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