技术
- 执行器 - 电动执行器
- 传感器 - 电导率传感器
适用行业
- 教育
- 电网
适用功能
- 物流运输
- 销售与市场营销
用例
- 虚拟现实
- 虚拟培训
服务
- 系统集成
- 培训
关于客户
本案例研究中的客户是电气分销商和承包商,他们是西门子产品的最终用户。由于 Covid-19 大流行造成的全球供应链中断,导致完全组装的货物的交货时间延长,这些客户面临着挑战。他们需要一种更快、更便宜的方式将产品交付给客户。分销商已经使用纸质手册组装西门子产品,这一过程非常耗时且需要多名员工。另一方面,承包商正在参加一场比赛,他们必须安装一个大型配电板。他们获得的是传统的纸质说明,这些说明不如数字说明高效或用户友好。
挑战
西门子在缩小制造业日益扩大的技能差距方面面临着重大挑战。根据德勤的一项研究,77% 的制造商预计在吸引和留住工人方面会遇到困难,预计到 2030 年将有 210 万个工作岗位空缺。西门子正在积极寻求创新解决方案,以加快培训和再培训。该公司特别致力于通过西门子大学、SIschool 计划和 VR 培训计划为电气学徒、电气承包商和分销商提供资源。然而,提供这些内容的传统渠道,如课堂教学、教科书、视频和虚拟现实,还不够。 Covid-19 大流行扰乱了全球供应链,导致完全组装的货物的交货时间更长,从而使情况进一步复杂化。分销商需要一种更快、更便宜的方式将产品交付给客户。
解决方案
西门子与 BILT 合作,为分销商和承包商提供便携式培训平台。这一创新解决方案通过将培训集成到用户的手机中,实现了知识转移和移动性。西门子通过向分销商提供多个组件而不是完全组装的产品来应对供应链中断。然后,分销商可以根据客户的不同需求组装这些组件。 BILT 的数字化工作指令显着缩短了装配时间,允许一名员工单独完成工作。这种方法使安装效率提高了一倍多。西门子还在 IDEAL 全国锦标赛(由电工团队参加的竞赛)中提供了由 BILT 应用程序支持的 3D 指令。下一代电工是习惯于即时访问信息的数字原住民,他们从这种方法中受益匪浅。
运营影响
数量效益
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