公司规模
SME
地区
- America
- Europe
- Asia
国家
- United States
- Singapore
- Germany
产品
- Linode Manager
- Linode API
- Linode Shell (LISH)
技术栈
- SSD Servers
- Intel E5 Processors
- 40Gbps Redundant Connectivity
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
- Digital Expertise
技术
- 基础设施即服务 (IaaS) - 云计算
- 基础设施即服务 (IaaS) - 云存储服务
适用行业
- Software
- Professional Service
适用功能
- 商业运营
- 设施管理
用例
- 远程协作
- 远程控制
- 远程资产管理
服务
- 云规划/设计/实施服务
- 系统集成
- 培训
关于客户
ShowMyPC is a company based in Campbell, California, founded in 2002, that provides real-time screen sharing services for its customers. The company’s application is built upon open-source technology that allows users anywhere in the world to benefit from seamless and immediate collaboration across multiple devices. Users of ShowMyPC enjoy real-time interaction through tools like Remote PC access, Desktop (file) Sharing, Screen Sharing, and Monitoring that are available free of charge. Premium services are available for a fee. All ShowMyPC apps can be run over the Internet or within private networks. ShowMyPC’s co-founder Swati Tewari graciously responded to Linode’s request for a case study with examples of performance improvements and reliability.
挑战
ShowMyPC’s immediate connectivity of real-time communication relies on lightning quick server response for extremely complex algorithms. The application’s proper performance requires computational speed, network integrity and remote accessibility, three essential criteria for any infrastructure provider hoping to secure ShowMyPC as a customer. Like most rapidly growing startups, ShowMyPC possessed limited capital and staff early on. As a result, the team found the resource-intensive process of server provisioning notably taxing. The exercise of provisioning with many other cloud-hosts required a great deal of time, with complex billing statements and cost-prohibitive fees that were difficult for the company to absorb on a finite budget. As demand for ShowMyPC grew, the company began searching for an infrastructure provider that was fast and made server provisioning easier with the ability to automate common tasks. ShowMyPC needed the ability to provision servers in an efficient and consistent manner. Unwilling to accept deployment delays, the team grew frustrated with providers that either required a significant time commitment to bring new servers online or had an overly complex system or was expensive. Another challenge faced by ShowMyPC was the requirement for instantaneous data transmission between at least two remote sites. As a result, the team found it difficult to find an infrastructure provider that could maintain reliable communication between two or more devices such as PCs, laptops, smart phones or tablets. And finally the company needed a ready and responsive customer support team. Frustrated by slow-responding hosting providers, where the seemingly straightforward task of rebooting a server required the opening of a new ticket, ShowMyPC insisted on responsive, caring, expert and alert customer support.
解决方案
Linode’s infrastructure, built on SSD servers with 40Gbps of redundant connectivity and Intel E5 processors, more than exceeded ShowMyPC’s demands for processing speed, network integrity and remote accessibility. Linode provided ShowMyPC with an “exceptional” platform through which its users could confidently stream real-time data including images, voice, email and messaging. In addition to addressing its two primary challenges, ShowMyPC demanded scalable provisioning and simplified server maintenance – and Linode complied. Building out a server with the Linode Manager enabled ShowMyPC to install screen-sharing on private servers, that could be locally managed. In addition, Linode’s API delivered the on-demand tools by which a user could tailor the server-creation process. Additionally, the command-line-based Linode Shell (LISH) placed simplified server maintenance at ShowMyPC’s fingertips, even when the network was disabled. ShowMyPC measured Linode’s support team against the competition’s and Linode emerged as the de facto favorite. Folding in its simplified ”pay-for-what-you-use” billing, Linode became ShowMyPC’s preferred and primary cloud host.
运营影响
数量效益
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
相关案例.
Case Study
Factor-y S.r.l. – Establishes a cost-effective, security-rich development environment with SoftLayer technology
Factor-y S.r.l., a web portal developer, was faced with the challenge of migrating its development infrastructure to a reliable cloud services provider with highly responsive technical support. The company needed a solution that would not only provide a secure and reliable environment but also support its expansion by providing resources to create and deliver innovative offerings.
Case Study
UBM plc: Taking the pulse of the business and engaging employees with a far-reaching strategic transformation
UBM, a leading global events business, was undergoing a significant strategic transformation named 'Events First'. As part of this transformation, the company was preparing to complete the largest acquisition in its history - Advanstar, a US-based events and marketing services business valued at more than USD970m. The company faced the risk of human capital flight if it was unable to effectively engage top talent with the new strategic direction. UBM needed to make significant structural, process and systems changes, uniting its previously autonomous regional businesses. The challenge was to ensure all of its employees were engaged and aligned with the new future vision.
Case Study
Darwin Ecosystem: Accelerating discovery and insight through cutting-edge big data and cognitive technologies
Darwin Ecosystem was founded with a unique vision of harnessing chaos theory mathematics to uncover previously hidden connections in unstructured data. The company’s algorithms can look at all the data generated by any source (such as news, RSS feeds and Twitter), and analyze how a specific set of concepts within that data are evolving over time. This is particularly valuable in situations such as business and competitive intelligence, social research, brand monitoring, legal discovery, risk mitigation and even law enforcement. A common problem in these areas is that a regular web search will only turn up the all-time most popular answers to a given question – but what the expert researcher is actually interested in is the moment-tomoment evolution of the data available on that topic. Darwin’s algorithm is computationally intensive, and the sources of data it correlates can be vast. To bring its benefits to a larger commercial audience, Darwin needed to find a way to make it scale.
Case Study
Wittmann EDV-Systeme launches IT monitoring services
Small and medium-sized businesses often lack the know-how and resources required for thorough IT system monitoring. Wittmann EDV-Systeme wanted to launch a solution to plug the gap – enabling it to improve its own competitiveness and that of its customers. IT landscapes are becoming ever more complex and outsourcing is gaining popularity, IT systems must nonetheless remain easy-to-use and extremely reliable at all times. Automated, round-the-clock system monitoring therefore represents an immensely valuable proposition for companies: downtime for business-critical applications can be avoided, and IT systems remain available at all times.
Case Study
Zend accelerates, simplifies PHP development
Zend Technologies, a major contributor to the PHP open source community, needed to keep pace with emerging trends such as mobility, agile development, application lifecycle management and continuous delivery. The company needed to provide the right tools to the worldwide community of PHP developers. The challenge was to support enterprise-class capabilities from end to end, including mobile, compliance and security. The pace of business required developers to show results fast across a variety of devices without compromising quality or security.
Case Study
Delivering modern data protection with cloud scale backup from Cobalt Iron and IBM
Organizations are struggling to modernize their legacy data protection environments in the face of growing demands around new infrastructure, new applications, and budget consolidation. Virtualization and modern application development processes have significantly outgrown legacy backup architectures. In response, infrastructure teams have created multiple backup solution types to handle the varying SLAs (performance, scale, cost) required by their business sponsors. However, the sheer number and variety of solutions in this uncontrolled expansion creates huge amounts of work, threatening to overwhelm the IT team in many organizations. Today, developers may add new applications and virtual server instances by the hundreds per day without accounting for the restrictions of the existing backup infrastructure. They leverage the cloud for immediate compute and storage resources, yet rarely communicate succinctly with corporate IT to ensure that the appropriate data protection services are in place.