实例探究 > SCSI uses Control Center connectivity management to ensure the highest service reliability for their alarm monitoring network and security communications solutions.

SCSI uses Control Center connectivity management to ensure the highest service reliability for their alarm monitoring network and security communications solutions.

公司规模

1,000+

地区

Asia
Pacific

国家

Australia

产品

DirectWireless
Control Center

技术栈

3G/4G
M2M
APIs

实施规模

Enterprise-wide Deployment

影响指标

Cost Savings
Customer Satisfaction
Productivity Improvements

技术

网络与连接 - 蜂窝
网络与连接 - 网络管理和分析软件
平台即服务 (PaaS) - 连接平台

适用行业

安全与公共安全
电信

适用功能

商业运营
现场服务

用例

车队管理
预测性维护
远程资产管理

服务

软件设计与工程服务
系统集成

关于客户

Security Communication Solutions International (SCSI) is a prominent provider of 3G/4G and M2M communication solutions tailored for the electronic security sector. Operating primarily in Australia and the broader Asia-Pacific (APAC) region, SCSI is at the forefront of pioneering IoT solutions within the security industry. Their flagship offering, the DirectWireless cellular network, coupled with advanced wireless alarm monitoring technology, positions them as a leader in the market. SCSI's commitment to innovation and reliability has made them a trusted partner for numerous security service providers, ensuring seamless and secure communication channels for critical security operations.

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挑战

SCSI, a leading provider of 3G/4G and M2M communication solutions for the electronic security sector in Australia and the APAC region, faced the challenge of managing tens of thousands of SIMs in their DirectWireless network. Ensuring reliable and efficient day-to-day operations was critical, especially for mission-critical security communications. The need for automated connectivity management was paramount to streamline operations, verify SIMs and network functions, and provide analytics, reporting, and billing support. Without an effective solution, SCSI risked higher operational costs and potential service disruptions, which could compromise their reputation and customer satisfaction.

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解决方案

To address their connectivity management challenges, SCSI implemented Cisco Jasper's Control Center. This platform provided automated connectivity management for their extensive network of SIMs. The Control Center's APIs and automation capabilities allowed SCSI to streamline various operations, including verifying SIMs, monitoring network functions, and generating analytics and reports. Additionally, the platform offered robust billing support, ensuring accurate and efficient financial management. By leveraging Control Center, SCSI could maintain 24/7 visibility into network conditions and IoT device behavior, enabling remote diagnostics and ensuring the highest service reliability for their mission-critical security communications.

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运营影响

Automated rules within the Control Center helped SCSI manage connectivity for tens of thousands of SIMs cost-effectively across the Asia-Pacific region.
The platform provided 24/7 visibility into network conditions and IoT device behavior, ensuring the highest service reliability for mission-critical communications.
Remote diagnostics capabilities allowed SCSI to quickly identify and resolve issues, minimizing downtime and enhancing overall operational efficiency.
The integration of analytics and reporting tools enabled SCSI to gain valuable insights into their network performance, facilitating informed decision-making and continuous improvement.
Billing support features streamlined financial management, reducing administrative overhead and ensuring accurate invoicing for their services.

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数量效益

Lower operational costs due to automated connectivity management.
Cost-effective management of tens of thousands of SIMs across the Asia-Pacific region.

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