REWAG has its Purchasing Completely Under Control with Process Mining
公司规模
200-1,000
地区
- Europe
国家
- Germany
产品
- Celonis Process Mining
技术栈
- Big Data Technology
- SAP
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 分析与建模 - 大数据分析
- 分析与建模 - 预测分析
- 应用基础设施与中间件 - 数据可视化
适用行业
- 公用事业
适用功能
- 商业运营
- 采购
用例
- 数字线程
- 过程控制与优化
服务
- 数据科学服务
- 系统集成
关于客户
Regensburger Energie- und Wasserversorgung (REWAG) and Stadtwerke Regensburg are utility companies based in Germany. REWAG supplies electricity, natural gas, heat, and water to more than 200,000 private households and business customers in the region. The company has a turnover of 306.4 million euros and employs 425 people. REWAG spends between 30 and 32 million euros annually on operations and between 12 and 15 million euros on strategic procurement. The company sought greater transparency in purchasing and aimed to digitalize and optimize their processes to improve efficiency and decision-making.
挑战
It was a paper jungle at Regensburger Energie- und Wasserversorgung and Stadtwerke Regensburg. Some orders were placed using forms, while others were made electronically. Purchases were numerous, since Regensburger Energie- und Wasserversorgung AG & Co KG (or REWAG for short) supplies electricity, natural gas, heat, and water to more than 200,000 private households and business customers in the region. It spends between 30 and 32 million euros annually on operations and between 12 and 15 million euros on strategic procurement. The primary goal was to consistently digitalize and optimize their processes. “We wanted systems for simpler and more transparent processes,” Brandl explains. He knew the value of data in various IT systems – what was missing was simply the ability to properly process that information. Neither Excel nor SAP standard reporting provided the necessary flexibility and dynamics. “Tedious, rigid, and not very expedient,” is Brandl’s assessment in retrospect. “We wanted more scalability and dynamics. And we wanted to be able to easily analyze and optimize the purchasing processes.”
解决方案
After a detailed selection process, the choice was made to go with Celonis Process Mining. The innovative big data technology brings together all the digital process traces and visualizes actual processes in real time to generate maximum transparency. Brandl can easily integrate data sources in Celonis and gain system-wide insights. REWAG also liked the intuitive handling and the flexibility of the solution. “The software is easy to use, even with very little IT knowledge,” he reports. The proof of concept was convincing, and the subsequent roll-out was “completely uneventful” in a positive sense. “Everything was completed in a week,” he says. Celonis has been in use at REWAG since 2015. In particular, Brandl uses the software to evaluate a wide variety of procurement figures, including procurement volume, purchase requisitions, number of suppliers, and number of orders. Of special importance to him is the ability to benchmark his key figures against those of other companies or management consulting firms like KPMG. With Celonis, he can identify optimization potentials faster and more reliably. “Now I can rest assured that the right figures are just a mouse click away. The results have far surpassed my expectations.”
运营影响
数量效益
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