Zapier > 实例探究 > 自动化彻底改变定制订婚戒指业务

自动化彻底改变定制订婚戒指业务

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技术
  • 网络与连接 - 5G
适用行业
  • 消费品
适用功能
  • 产品研发
用例
  • 租赁金融自动化
  • 物料搬运自动化
关于客户
Taylor & Hart 是一家屡获殊荣的珠宝商,专门生产采用道德采购的钻石和宝石定制设计的订婚戒指。他们优先考虑客户体验并提供个性化的设计咨询。
挑战
Nikolay Piriankov 希望创建一家珠宝业务,提供个性化体验和符合道德规范的定制设计订婚戒指。然而,缺乏自动化阻碍了生产和可扩展性。
解决方案
Nikolay 使用 Zapier 实现自动化,以简化沟通并减少设计过程中的步骤数。这使得 Taylor & Hart 在短短 15 天内就能制作出定制订婚戒指。他们还利用自动化来获取客户反馈和安排预订。
运营影响
  • The use of automation has not only improved efficiency but also transformed the way Taylor & Hart operates and thinks about problem-solving. Now, whenever there is manual work to be done, the team considers whether Zapier can be used to automate the task. This approach has made Taylor & Hart a disruptor in the jewelry industry, changing the way it operates. The company has been able to maintain its competitive positioning by giving customers the best experience in the shortest time frame possible. Furthermore, the use of technology has greatly enhanced the customer experience, enabling the company to deliver the craftsmanship and quality expected from fine jewelry.

数量效益
  • The time to create a custom engagement ring has been reduced from a year to as little as 15 days.

  • Automation has allowed the company to scale and become a global player in the jewelry industry.

  • The use of Zapier has enabled the company to maintain a lean team, reducing staffing costs.

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