彻底改变生产问题管理：博世汽车案例研究
技术
- 功能应用 - 计算机化维护管理系统 (CMMS)
适用行业
- 汽车
- 消费品
适用功能
- 维护
用例
- 库存管理
- 供应链可见性(SCV)
服务
- 培训
关于客户
博世汽车是博世的一个部门，博世是一家全球技术和服务提供商，在全球拥有 440 多个分支机构和 260 个生产设施。博世的业务领域包括汽车、建筑技术、消费品等。博世汽车位于南卡罗来纳州查尔斯顿的工厂拥有近 1,500 名员工，专门生产动力总成和电机零部件。该工厂采用绩效工资制度，在实施 Poka 平台之前面临着沟通和技能跟踪方面的挑战。
挑战
博世汽车是全球技术和服务提供商博世的一个部门，其查尔斯顿工厂面临着重大的沟通挑战。该工厂专门生产动力总成和电动机零件，使用双向无线电进行通信。这种方法效率低下，因为它限制员工一次只能联系一个人。缺乏简化的通信系统阻碍了工厂的生产力和效率。此外，该工厂即将面临新产品的启动，这需要从设置到全职生产再到客户交付的快速提升。该工厂还拥有基于绩效的薪酬体系，但缺乏明确的方法来跟踪和展示员工的技能和熟练程度。
解决方案
博世汽车实施了 Poka 试点计划，以改善工厂内的沟通。 Poka 的通信模块使工厂能够通过图片和视频等富媒体同时向多人跟踪、共享和更新有价值的信息。该工厂还设置了 Poka TV 来展示预防性维护仪表板，并向工艺技术人员发放了与 Poka 连接的 Fitbit 设备，以自动通知维护请求或问题解决方案。创建了一个“战争表”来显示主要生产线的看板，突出显示新问题、寻求帮助和已解决的问题单。 Poka 平台还用于记录和显示员工的技能和熟练程度，为管理提供可见性，并为轮班和新任务提供灵活性。该工厂目前正致力于使用 Poka 设计快速高效的入职流程。
运营影响
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