通过 SAP 集成改进户外家具交付
技术
- 机器人 - 自动导引车 (AGV)
- 传感器 - 全球定位系统
适用行业
- 汽车
- 运输
适用功能
- 物流运输
- 采购
用例
- 最后一英里交付
- 车载远程信息处理
服务
- 系统集成
关于客户
Outdoor Living 是一家爱尔兰家族企业，由 Pat Kelly 于 2006 年创立。他们在威克洛郡和米斯郡设有陈列室，提供全国送货服务，并拥有全国最大的户外家具陈列室之一。他们向国内和商业市场提供各种优质产品。在过去的 15 年里，他们的品牌不断扩大和多元化，成为爱尔兰最大的户外产品零售商之一。他们的产品包括各种户外家具、人造草坪和植物、懒人沙发、温室和凉亭。
挑战
Outdoor Living 是一家专门生产户外家具的爱尔兰家族企业，在交付过程中面临着重大挑战。他们使用 Google 地图进行路线规划，但由于每条路线的最多输入 10 个站点，这被证明是有限制的。这导致路线被分成两个屏幕，并将送货司机限制在较小的送货区域。这个过程既耗时又低效，经常导致司机连续几天在同一区域送货，甚至遇到同一区域其他公司的货车。缺乏基于特定标准的路线优化是一个主要缺点，导致效率低下和盈利能力下降。 Outdoor Living 的目标是提高路线效率、减少路线规划时间、优化路线以最大化每日订单、与其 SAP 订单管理系统集成，并拥有实时地图以更好地监督和订单查询处理。
解决方案
SmartRoutes 为户外生活的挑战提供了全面的解决方案。他们的路线规划软件将规划时间减少了约 60%，提供了当天日程安排的清晰视图，并确保司机之间公平的工作量分配。路线优化软件确保路线完全优化，从而提高生产力、减少错过交货并提高客户满意度。 SmartRoutes 桌面应用程序提供了实时地图，其中包含有关驾驶员位置、剩余站点和准确的预计到达时间的实时数据。这改善了监督并实现了车辆位置的即时更新。该系统还允许自动向客户发送短信通知，从而节省大量管理时间。 SmartRoutes 与 SAP 无缝集成，直接提取订单信息并自动规划和优化路线。移动司机应用程序有助于收集送货证明，包括电子签名和照片，并允许司机在需要时添加送货单。
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