Research Facility Releases Application Updates 4 X Times More Frequently
公司规模
1,000+
地区
- America
国家
- Canada
产品
- LiveRebel
- Bamboo
技术栈
- Continuous Integration
- Continuous Delivery
- Automated Rollback
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Innovation Output
- Productivity Improvements
技术
- 应用基础设施与中间件 - API 集成与管理
- 应用基础设施与中间件 - 数据交换与集成
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 医疗保健和医院
- 生命科学
适用功能
- 商业运营
- 质量保证
服务
- 软件设计与工程服务
- 系统集成
关于客户
The Canadian research facility is an innovative, scientific collaboration between four research hospitals to operate a centralized, state-of-the-art research-enabling facility. This joint venture involving multiple hospitals pools resources and expertise to achieve excellence and economies of scale. The facility provides a web-based application that serves as a facility management and collaboration platform for researchers from member hospitals and health institutions. It enables users to manage their projects, including tracking genetic information, scheduling and assigning tasks, managing project finances, tracking regulatory and compliance data, and viewing reports. This web-based application is critical to business operations. Users rely on it to pursue research projects and use the facility’s services.
挑战
Prior to using LiveRebel, the LIMS team responsible for the application pushed updates once or twice a month. Updates were disruptive but necessary to add new features and fix bugs. To carry them out, the team notified all users of the impending downtime due to the update, published a maintenance window notification on the website, and spent about 1 hour after work hours to push updates and restore service. The IT team often received inquiries on when service would be restored, or complaints about the downtime. Despite the downtime caused by the maintenance windows, the facility’s management pushed for more frequent application updates that quickly responded to feature requests and bugs.
解决方案
To increase release velocity, the team chose LiveRebel because it enabled them to automate deployments without causing any or only minimal downtime. Furthermore, its automated rollback on failure capability gave them the assurances they needed to increase release velocity safely. They integrated LiveRebel with Bamboo, their continuous integration tool, to build out a continuous delivery pipeline. As a result, the team was able to practice continuous delivery safely, by releasing updates from development and testing to production through the automated release pipeline with no downtime. Deployment failures, although rare, are fully rolled back before users are impacted. LiveRebel’s zero downtime update capability enabled the team to release bug fixes as soon as they are available, thereby taking updates to users faster. Major releases occur once a quarter and involve database changes that are run manually which causes some downtime. LiveRebel automated application deployments quickly and safely. Although informed, users are not impacted during updates which are pushed during business hours.
运营影响
数量效益
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