Information Builders > 实例探究 > RCM Brain Weds AI and Predictive Analytics

RCM Brain Weds AI and Predictive Analytics

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公司规模
11-200
地区
  • America
国家
  • United States
产品
  • WebFOCUS Portal
  • InfoAssist
  • InDocument Analytics
技术栈
  • Artificial Intelligence
  • Machine Learning
  • Predictive Analytics
  • Data Visualization
  • Robotic Process Automation
实施规模
  • Enterprise-wide Deployment
影响指标
  • Cost Savings
  • Productivity Improvements
技术
  • 分析与建模 - 预测分析
  • 分析与建模 - 实时分析
  • 应用基础设施与中间件 - 数据交换与集成
适用行业
  • 医疗保健和医院
适用功能
  • 商业运营
用例
  • 预测性维护
  • 过程控制与优化
  • 根因分析与诊断
服务
  • 数据科学服务
  • 系统集成
关于客户
RCM Brain is an AI-driven revenue cycle rules engine and workflow automation platform. It uses artificially intelligent workflow bots to connect data and execute tasks across legacy billing systems, clearinghouses, and payer websites. The company was founded to simplify the revenue cycle management (RCM) workflow with the help of BETH, an AI system that leverages machine learning technology and Information Builders’ WebFOCUS business intelligence (BI) and analytics platform to boost the efficiency and productivity of claims-processing staff. The system combines an AI rules engine and robotic process automation with data processing and analytics technology from Information Builders.
挑战
RCM Brain needed a flexible analytics solution with comprehensive data management, data visualization, and predictive analytics capabilities that could be embedded into a larger software platform. The revenue cycle management (RCM) process that medical providers use to track revenue from patient visits is complex and error-prone, leading to high administrative costs and revenue leakage. RCM data is spread among various systems, making it difficult to create comprehensive reports. The challenge was to automate this process and reduce the costs associated with inaccurate medical claims.
解决方案
RCM Brain used WebFOCUS Portal to build a series of analytics dashboards that permit RCM workers to visualize and drill into claims data through dynamic charts. The system can reverse-engineer payer denials and discover patterns in the data, gradually building a predictive layer to intercept and interrogate errant claims prior to submission to the payer. WebFOCUS also performs root-cause analysis to surface errors in the claims billing process. It provides visual controls over the AI processing engine, allowing managers and executives to monitor RCM workflows and obtain a holistic view of RCM activities. The company plans to enhance the system with new types of analytics, including summarized content and an ad hoc analytics environment anchored by InfoAssist.
运营影响
  • By automating workflows and surfacing errors in the claims billing process, claims processing staff are three to ten times more productive.
  • WebFOCUS allows managers to monitor RCM workflow and obtain a holistic view of RCM activities.
  • The system can reverse-engineer payer denials and discover patterns in the data, gradually building a predictive layer to intercept and interrogate errant claims prior to submission to the payer.
数量效益
  • 15 percent of healthcare expenditures go towards the administrative aspects of billing and paying claims.
  • Annual revenue leakage of 5 to 11 percent due to underpayments that aren’t identified.
  • Inaccurate medical claims cost the U.S. healthcare system billions per year.

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