![Competent Software Streamlines Operations with Ramco Global Payroll - IoT ONE Case Study Competent Software Streamlines Operations with Ramco Global Payroll - IoT ONE Case Study](/files/casestudy/630d732874457.png)
技术
- 应用基础设施与中间件 - 事件驱动型应用
适用功能
- 人力资源
- 维护
用例
- 库存管理
- 人员跟踪与监控
服务
- 系统集成
- 测试与认证
客户
胜任软件
关于客户
Competent Software是美国的一家业务流程外包公司,自 1992 年以来一直与领先的房地产信息提供商合作。他们提供广泛的服务,包括数据转换、交易处理和基于 Web 的服务。
挑战
该公司相信以效率提供质量,他们不断地重新定义他们的流程以保持竞争力。为了保持如此高的效率标准并消除不一致,他们需要:
- 为其核心 HR 应用程序增加业务价值
- 解决缺勤管理中的复杂性
- 通过必要的审批工作流程为员工提供员工自助服务访问权限
- 系统化生产劳动力计划和调度
- 通过事件跟踪维护 360 度绩效管理系统
- 在线创建和维护小组/委员会
- 找到一个足够灵活的系统来解决现有系统
解决方案
Ramco 共同创建了该解决方案,同时满足了 BPO 行业特有的以下与业务相关的 HR 要求:
- 生产劳动力计划
- 绩效管理
- 座位分配
这些模块与其他 HCM 模块(休假、时间和印度税务申报)一起实施,以通过必要的审批工作流程处理员工生活事件。
为了提供该解决方案,Ramco 利用了 VirtualWorks™ 的优势,从而提供了一个灵活的组件化应用程序。
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