Quixy helps Assetmonk cuts overall application processing time by 70%
公司规模
SME
地区
- Asia
国家
- India
产品
- Quixy
技术栈
- Automation
- Digital Security
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
技术
- 网络安全和隐私 - 安全合规
- 功能应用 - 企业资源规划系统 (ERP)
- 功能应用 - 远程监控系统
适用功能
- 商业运营
- 销售与市场营销
用例
- 监管合规监控
- 远程资产管理
服务
- 软件设计与工程服务
- 系统集成
关于客户
Assetmonk is an online platform offering high potential real estate assets to value investors. Only carefully vetted assets that undergo thorough due diligence through internal assessment tools and reputed third-party partner evaluation, make it to their list of assets shared on the platform. Assetmonk allows investors to diversify their portfolio by offering investor-friendly deals and custom product solutions. Transparent structure, Digital security, along with a secure transaction procedure, makes Assetmonk a unique marketplace for real estate investment.
挑战
Investor management and tracking of investment applications manually were tough tasks for Assetmonk as the company grew. The paper and telephonic based processes followed while capturing some of the critical information such as personal details, financial details, property details, and transactions related to payments were unsafe. Assetmonk faced data security issues, operational inefficiencies, and lack of visibility into onboarding activities, making it impossible to achieve a comprehensive investor view across touchpoints. In turn, Assetmonk faced higher costs, slower investor conversions, and a loss of competitive edge.
解决方案
Assetmonk team implemented Quixy to automate their end-to-end customer on-boarding processes spanning upload, review, and approval of application and payment processing. Customers were able to submit their applications and upload their documents from phone, tablet, or computer. Once submitted, the backend team was automatically notified to process the application through the verification and approval steps. Customers had one-touch access to their application status without having to make any calls.
运营影响
数量效益
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