Outreach > 实例探究 > 通过个性化参与扩大销售发展:Databricks 案例研究

通过个性化参与扩大销售发展:Databricks 案例研究

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适用行业
  • 教育
适用功能
  • 产品研发
  • 销售与市场营销
用例
  • 视觉质量检测
服务
  • 测试与认证
  • 培训
关于客户
Databricks 是一家致力于简化和民主化数据和人工智能的公司。他们为数据团队提供协作、创新和解决复杂问题的技术解决方案。该公司经历了令人难以置信的增长,并计划将其销售开发组织的规模扩大一倍。
挑战
Databricks 需要一种解决方案来帮助其销售开发团队以个性化、有意义的方式与潜在客户和现有客户互动,从而增加价值并将其转化为客户。
解决方案
Databricks 与 Outreach 合作扩大其参与策略的规模。外展提供了列出正确数量的电话、电子邮件和社交接触的序列,允许 SDR 和 BDR 个性化消息并确保相关性。外展还为管理者提供了活动和转化洞察,以实现富有成效的辅导对话。
运营影响
  • With the implementation of Outreach, Databricks has seen a shift in its sales development operations. The focus on quality over quantity has led to more substantial conversations with prospects and customers. The ability to personalize messages has added value for the prospect and increased conversion rates. The insights provided by Outreach have also enabled managers to drive productive coaching conversations, focusing on conversion rates and sentiment analysis. This has been critical in developing and retaining talent. Furthermore, the faster ramp-up for new hires and coaching that focuses on skill development has led to more successful and satisfied SDRs.
数量效益
  • Sales development is increasing response rates and down-funnel conversion.
  • New SDRs and BDRs can ramp up quickly with proven sequences for success.
  • Sales development team plans to double in size by the end of the fiscal year.

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