QlikView drives higher levels of productivity and customer satisfaction at PEI
公司规模
11-200
地区
- Europe
国家
- Ireland
产品
- QlikView
技术栈
- Sage Line 500 ERP
- Datalinx Warehouse Manager
实施规模
- Departmental Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
技术
- 分析与建模 - 实时分析
适用行业
- 医疗保健和医院
- 零售
适用功能
- 采购
- 销售与市场营销
用例
- 库存管理
- 实时定位系统 (RTLS)
服务
- 数据科学服务
关于客户
PEI is a leading sales, marketing and distribution company for medical and surgical products throughout Ireland. The company's core product areas support healthcare services for orthopedics, operating rooms, cardiac care, and sleep and respiratory disorders. The company’s product portfolio includes major brands from world-class manufacturers such as DePuy, Ansell, St. Jude Medical, Bode Chemie and ResMed. PEI is committed to delivering a first-class service. PEI’s focus on customer care, ISO standards accreditations, product knowledge and commitment to superior services have earned the company a reputation for quality and trusted healthcare product solutions.
挑战
PEI, a leading sales, marketing and distribution company for medical and surgical products in Ireland, was heavily dependent on third-party consultants to create reports from various information management systems. This was not only costly and time-consuming but also inflexible and a barrier to in-depth investigation of data. The company needed a system that would enable crisp, accurate, timely data analyses and reporting, which was critical to the health of the company. They also wanted to empower all employees with the ability to use the new system to access and share information to better service customers.
解决方案
PEI deployed QlikView to 25 employees in less than 1 week, with a prototype developed in less than 2 days. With QlikView across 3 functional areas, PEI is rich with in-depth data analysis capabilities never thought possible in such a simple-to-use solution. QlikView empowers PEI employees with fast, easy access to critical healthcare and other data that has been locked in a Sage Line 500 ERP system and Datalinx Warehouse Manager solution. Finally, data analysis can be done without the cost or time of calling an outside resource. QlikView users include all company levels, from the managing director and senior executives to departmental team leaders to sales, administrative, customer service and warehouse staff. Everything from sales trends, financial data, inventory, orders, invoicing and more are monitored and managed more efficiently with various QlikView dashboards and reports.
运营影响
数量效益
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