Pratt Regional Medical Center levels up with PolicyTech
公司规模
200-1,000
地区
- America
国家
- United States
产品
- PolicyTech
技术栈
- Policy Management Software
实施规模
- Enterprise-wide Deployment
影响指标
- Digital Expertise
- Productivity Improvements
技术
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 医疗保健和医院
适用功能
- 商业运营
服务
- 系统集成
- 培训
关于客户
Pratt Regional Medical Center (PRMC) is a nonprofit community hospital system that has served the county of Pratt, Kansas, for more than 60 years. Today it operates its own flagship hospital, supports two affiliates, and manages several physician practices around the region. PRMC owns and operates a flagship hospital in Pratt, Kansas; works with two affiliate hospitals within 50 miles, and manages five other physician clinics in the nearby vicinity. Its services include emergency room care, surgery, oncology, home health visits, and physical therapy; within its 35-bed acute healthcare facility as well. PRMC has 400 employees and an expense budget of $53,780,000.
挑战
Pratt Regional Medical Center (PRMC) is a nonprofit community hospital system that has served the county of Pratt, Kansas, for more than 60 years. It operates its own flagship hospital, supports two affiliates, and manages several physician practices around the region. Over the years, PRMC had accumulated more than 2,000 policies, managed in one shared drive with each department managing its own respective folder and policies. This approach led to difficulties in pulling policies together from multiple departments, or comparing policies from one department to another. Consistency was another challenge. The process for policy review — identifying policies coming up for renewal, making changes as necessary, getting proper review and approval in a timely manner — was cluttered and inefficient.
解决方案
PRMC implemented PolicyTech for robust, integrated policy management across locations. The implementation began by building cross-enterprise support for a more robust policy management platform. PRMC’s director of IT and two document management specialists reviewed PolicyTech’s functionality over the course of a few webinar demonstrations. The simplified process for policy management and the greater degree of control quickly won support. Training was provided for about 40 managers across all of PRMC’s locations and business functions, so they could take full advantage of PolicyTech’s capabilities. The actual implementation and training were both straightforward processes. When PRMC employees needed an extra training session or product demonstration, the Medical Center’s account representative at NAVEX could arrange them promptly.
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