Pickaway County Community Action Council (PICCA) - Circleville, OH
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- Ecolane DRT
技术栈
- GPS
- Scheduling and Dispatch Software
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
- Cost Savings
技术
- 功能应用 - 车队管理系统 (FMS)
- 分析与建模 - 预测分析
适用行业
- 运输
- 城市与自治市
适用功能
- 物流运输
- 商业运营
用例
- 车队管理
- 预测性维护
- 实时定位系统 (RTLS)
服务
- 系统集成
- 软件设计与工程服务
关于客户
From the youngest newborn to the oldest retiree, PICCA has programs to provide that safety net. Whether it be for short-term support or long-term life planning, each program is specifically geared to build for success. Picca offers support programs for child education, family finance, employee opportunities and education, along with assistance with housing and health-building meals. PICCA takes into consideration all aspects of a person’s place in life. As a part of PICCA, Pickaway Area Rural Transit (PART) operates the county’s public transportation system. Serving the City of Circleville and the surrounding area, PART provides approximately 6,000 point deviation, demand response, immediate response, and shuttle rides per month to a population of over 55,000 people with a fleet of 22 vehicles. PART also partners with local schools and business to provide transportation services.
挑战
With an influx in ridership and an outdated software system, PART was seeking to continue to expand and improve transportation operations while maintaining or increasing efficiency and customer service/satisfaction. The following are some specific areas of improvement that PART was looking for with the implementation of modern scheduling and dispatch software: Passenger/client database management, Response time/no-show management/trip denial documentation, Periodic re-optimization of standing orders, Subscription management, Will-call return management, Performance monitoring/evaluation.
解决方案
Ecolane was chosen as the software provider and implementation began in 2011. After the integration was complete, Pickaway County Community Action Council (PICCA) was able to: Increase rides per hour, Scheduled: 2.27, Delivered: 2.41, Decrease no-show rates by 30%, 100% GPS-verified stop arrival and departure data, Average of 259 demand response and standing order trips per weekday, Increase overall operational efficiency. Ecolane is the only software capable of generating improvements in productivity on the day of service. What that means is that, in most instances, productivity increases on the day of service using Ecolane DRT, thus saving your agency money. Other software packages result in a 20% decrease on the day of service. The larger the productivity gain, the greater the savings, resulting in a guaranteed return on investment. In addition, the baseline scheduling is raised so the scheduled productivity increases using Ecolane as well, resulting in a scheduling multiplier effect increasing the overall improvement.
运营影响
数量效益
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