Petzl 案例研究
公司规模
200-1,000
地区
- America
国家
- United States
产品
- Jitterbit Enterprise
技术栈
- IBM ERP system
- Salesforce CRM
- B2B portal
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
技术
- 应用基础设施与中间件 - API 集成与管理
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- 零售
适用功能
- 商业运营
- 销售与市场营销
用例
- 库存管理
- 供应链可见性(SCV)
服务
- 系统集成
关于客户
40 多年来，Petzl 一直在开发创新工具和技术，供那些进入垂直领域的人们使用。Petzl 品牌与冒险、探索、救援以及攀岩和登山运动领域的许多著名壮举密切相关。Petzl 攀岩硬件和头灯可以在世界各地的户外专卖店和高级体育用品零售商处找到。当 Petzl 推出其 B2B 网站时，他们需要一个集成工具，将其后端 ERP 系统与面向客户的门户无缝连接起来。
挑战
Petzl 是一家从事冒险、探索和救援的公司，他们在推出 B2B 网站时面临挑战。他们需要一个集成工具，将其后端 ERP 系统与面向客户的门户无缝连接。目标是让零售商实时查看库存情况，而无需诉诸冗长而复杂的手动编码集成。此外，他们需要将 ERP 数据与面向客户的 B2B 门户和 Salesforce CRM 连接起来，提供持续的实时数据同步，并在 Salesforce 中提供所有帐户数据的单一视图，供销售团队成员访问。
解决方案
Petzl 选择 Jitterbit Enterprise 是因为其功能强大且价格合理。Jitterbit 灵活的插件架构允许轻松配置自定义集成。借助 Jitterbit，Petzl 能够放弃冗长而复杂的手动编码集成，并快速为零售商提供库存可用性的实时视图。事实证明，Jitterbit 功能强大且易于使用，因此 Petzl 在采用 Salesforce 时再次转向该软件。使用 Jitterbit，Petzl 能够为其销售团队提供与客户帐户相关的所有信息的“一站式”视图，包括订单、库存、付款状态等。如今，Jitterbit 用于每天在本地和云端的多个系统之间不断同步数千条数据记录。
运营影响
数量效益
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