OSI – 高品质药品制造的现代基础
公司规模
1,000+
地区
- Asia
国家
- Thailand
产品
- Rootstock
- ComplianceQuest
技术栈
- Cloud-based platform
- Salesforce
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
技术
- 功能应用 - 企业资源规划系统 (ERP)
- 基础设施即服务 (IaaS) - 云计算
适用行业
- 医疗保健和医院
- 药品
适用功能
- 物流运输
- 质量保证
用例
- 库存管理
- 监管合规监控
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
Osoth Inter Laboratories Co. Ltd (OSI) 总部位于泰国，生产 OEM 和品牌药品以及膳食补充剂。该公司是 SAHA 集团 200 家公司之一。OSI 非常重视法规遵从性、持续改进和客户满意度。他们实现了最低限度（< 1.8%）的总生产浪费、超过 85% 的客户满意度和近 100% 的准时交货率。然而，随着公司的发展，由于他们依赖功能有限的较旧的本地开发的 ERP 系统，改进甚至维持这些出色的指标变得越来越困难。
挑战
随着 OSI 的发展，由于他们依赖功能有限的本地开发旧 ERP 系统，维持高质量指标变得越来越困难。他们的许多生产、运营和质量流程都是手动管理的，依靠电子表格甚至笔和纸来记录和跟踪数据。这导致错误、流程缓慢，以及缺乏对成本、库存、时间、合规性等的可视性。OSI 需要一种可以实现其运营现代化并消除这些增长障碍的解决方案。
解决方案
OSI 组建了一个团队来消除这些增长障碍。他们在 Dreamforce 上找到了 Rootstock，这是一个基于云的平台，可以利用 OSI 之前的 Salesforce 经验，并且可以轻松扩展到运营之外。为了帮助部署，OSI 聘请了 coServe，这是一家全球技术解决方案提供商，拥有云迁移专业知识，在东南亚拥有强大的影响力。该解决方案唯一缺少的组件是对质量工作的支持，但有了 Rootstock 和 coServe，该公司完整的基于云的解决方案正在形成。OSI 现有流程的数字化转型挑战因 coServe 为项目带来的知识和经验而加速。他们帮助 OSI 将新解决方案融入现有流程的能力对项目的成功至关重要。
运营影响
数量效益
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