ORR Safety Protects Business Success with Innovative Use of Dynamics GP
公司规模
200-1,000
地区
- America
国家
- United States
产品
- Microsoft Dynamics GP
- Microsoft Premier Support
- Microsoft Dynamics GP Dexterity
技术栈
- SQL Server
- Windows Server
- VBA
- EDI
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 应用基础设施与中间件 - 数据交换与集成
- 应用基础设施与中间件 - 数据库管理和存储
- 功能应用 - 企业资源规划系统 (ERP)
适用功能
- 商业运营
- 销售与市场营销
- 仓库和库存管理
用例
- 库存管理
服务
- 软件设计与工程服务
- 系统集成
- 培训
关于客户
Based out of Louisville, KY, ORR Safety provides industrial safety, occupational health, industrial hygiene, and fire-related products and services for companies large and small. Today, ORR Safety is one of the nation’s largest privately held safety distributors and represents over 600 manufacturers offering products for any application. ORR Safety has used Microsoft Dynamics GP for 13 years to manage their accounting, sales, and inventory processes. With 250 employees and over 200 Microsoft Dynamics GP users, ORR Safety relies heavily on their Microsoft Dynamics GP software to complete everyday business tasks. Sidonie Ho, Systems Analyst Supervisor at ORR Safety, says, “Microsoft Dynamics GP is the brain of our company, our centralized Enterprise Resource Planning (ERP) system.”
挑战
The company was experiencing inconsistencies and delays with their Microsoft Dynamics GP solution. They needed a solution to streamline Accounts Payable, Accounts Receivable, Inventory Control, as well as Purchase and Sales Order processing. Before attempting customizations and adding 3rd parties, ORR Safety experienced several pains: users were being kicked out without notice, the system was slow, and there were frequent connection drops. The Sales Order process was also affected, requiring manual processes that slowed down workflow. Printing PO documents was problematic, and there were delays due to disconnected workflow, leading to errors and miscommunication. Customer Service had to monitor duplicate sales orders, and there were disconnects between Microsoft Dynamics GP and the Warehouse Management System, causing shipment delays or incomplete data.
解决方案
With the help of Velosio, ORR was able to upgrade their current version of Dynamics GP as well as all 3rd party packages over a six-month span. They upgraded from v9.0 to v2010 and updated their SQL and Windows servers, extending from four Terminal Servers to twelve. Microsoft Premier Support converted all of ORR Safety’s Microsoft Dynamics GP v9 home-grown VBA customizations to Microsoft Dynamics GP Dexterity programming language. This move prepared ORR Safety for the new release of Microsoft Dynamics GP 2013 and enhanced overall user experiences. After the upgrade, ORR Safety sought third-party enhancements to suit their order fulfillment needs. They planned for two dozen customizations and enhancements to their Microsoft Dynamics GP solution. ORR Safety has a Trained & Certified Dexterity developer in-house to develop third-party solutions and a Certified Microsoft Dynamics GP 2010 Inventory & Order Processing professional to assist users.
运营影响
数量效益
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