Optimize Claims Processing with expert.ai’s New Guidewire Marketplace App
公司规模
1,000+
国家
- United States
产品
- Guidewire ClaimCenter 10.0
- expert.ai’s medical record extraction technology
技术栈
- Natural Language Understanding
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
技术
- 分析与建模 - 自然语言处理 (NLP)
适用功能
- 商业运营
用例
- 欺诈识别
- 监管合规监控
服务
- 数据科学服务
关于客户
Guidewire is a trusted platform for Property and Casualty (P&C) insurers. It is used by more than 450 insurers, ranging from new ventures to the largest and most complex in the world. Guidewire aims to engage, innovate, and grow efficiently, providing solutions that make claims handling more efficient for insurers with customized workflows and integrations. They sought to enhance their service by reducing the time spent reviewing documents by 90%.
挑战
Guidewire, a platform trusted by over 450 insurers worldwide, sought to make claims handling more efficient for insurers with customized workflows and integrations. They aimed to reduce the time spent reviewing documents by 90% by adding human-like language understanding to read and extract the most important details from medical reports automatically. To achieve this, they partnered with expert.ai.
解决方案
Expert.ai’s integration with Guidewire ClaimCenter 10.0 applies human-like natural language understanding to analyze medical claims data, forms, and related documents. This includes reports, appraisals, medical records, invoices, and loss findings. Integrated directly into the Guidewire ClaimCenter workflow, expert.ai’s medical record extraction technology saves claims handlers time and avoids having to retype details from a PDF. Within 10 seconds of the document upload, it is analyzed, the key medical details are extracted, and data fields are populated in ClaimCenter. This saves administrators an average of 10 minutes per document and over 500 keystrokes.
运营影响
数量效益
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