在 OPERS 中使用 LogicMonitor 提高服务器利用率和维护效率
技术
- 功能应用 - 计算机化维护管理系统 (CMMS)
- 基础设施即服务 (IaaS) - 云计算
适用功能
- 维护
用例
- 行为与情绪追踪
- 泄漏与洪水监测
服务
- 系统集成
关于客户
俄亥俄州公共雇员退休系统 (OPERS) 为俄亥俄州公共雇员提供退休、残疾和遗属福利计划。他们拥有处理关键流程和应用程序的大规模服务器环境。
挑战
OPERS 的数据工程 (DE) 团队缺乏对服务器利用率趋势和高峰使用时间的了解，导致整个组织的服务出现假设和延迟。他们还需要向内部客户提供有关服务器维护的报告。
解决方案
OPERS 实施了 LogicMonitor（一个可观察平台）来监控和记录服务器利用率。 IT 团队创建了自定义仪表板并向 DE 团队授予查看权限，使他们能够就服务器维护做出明智的决策。
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