Onogo 通过员工知识和技能发展促进成长
适用行业
- 电子商务
- 教育
适用功能
- 销售与市场营销
用例
- 时间敏感网络
- 虚拟培训
服务
- 系统集成
- 培训
关于客户
Onogo 是一家电子商务公司，于 2008 年在英国海峡群岛泽西岛成立。它以具有竞争力的价格提供广泛的消费品，并通过包括亚马逊在内的多个渠道提供最佳的在线价值和服务。 Onogo 已成长为亚马逊精英卖家，跻身该平台全球卖家前 1000 名。这一成就是辛勤工作、奉献精神和持续改进技巧的结果。该公司与顶级品牌合作，将其产品交付给全球消费者。它最大的资产是由泽西岛当地人组成的团队，他们兑现了承诺。
挑战
Onogo 是一家电子商务企业和亚马逊精英卖家，在开始扩张时面临着重大挑战。客户和合作伙伴不断增长的需求需要更坚实的运营结构和强大的工作流程系统。缺乏这样的系统使公司难以跟上变化并有效管理其增长。公司的命运取决于它如何处理这种情况。主要任务是找到一个有效的工作流程软件，它不仅可以管理变革，而且可以长期成为公司的一部分。
解决方案
Onogo 的解决方案采用了 SweetProcess 的形式，这是一款工作流程软件，运营主管 Florinela Serban 在尝试了市场上的多个系统后发现这是最好的。第一项任务是记录公司的流程和程序，SweetProcess 被证明是一个有效的工具。该软件提供了简单的流程文档、用于将所有文档存储在一个地方的分散知识库、快速的员工入职和培训以及质量控制和保证。它为新员工提供了访问所需的所有信息的权限，并有机会随时交叉检查系统上的任何信息。它还通过使用相同的文件实现职责的统一，促进工人之间的协作和参与。
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