达拉斯奥姆尼酒店 (Omni Dallas Hotel) 在危机期间使用 Trumpia 进行员工沟通
公司规模
200-1,000
地区
- America
国家
- United States
产品
- Trumpia
技术栈
- Mass Communication System
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Employee Satisfaction
技术
- 应用基础设施与中间件 - 数据交换与集成
适用功能
- 人力资源
用例
- 人员跟踪与监控
服务
- 系统集成
关于客户
奥姆尼达拉斯酒店是一家位于德克萨斯州达拉斯市中心的豪华酒店。酒店拥有 1001 间客房，通过天桥与达拉斯会议中心相连。由于地理位置优越，酒店经常成为该地区备受瞩目的活动的中心。酒店拥有 650 多名员工，正在寻找一种有效的方法来与员工沟通，尤其是在紧急情况下。
挑战
奥姆尼达拉斯酒店是一家拥有 650 多名员工的豪华酒店，正在寻找一种有效的方法与员工沟通停车事宜。然而，当悲剧发生在酒店附近的达拉斯警察局时，与员工的即时沟通变得至关重要。酒店需要告知员工酒店的安全状况，并向他们提供最新情况。
解决方案
达拉斯奥姆尼酒店使用大众传播系统 Trumpia 与员工沟通。该系统通常每周发送 1-3 条消息，以协调员工并提高公司活动的出席率。然而，在危机期间，酒店使用 Trumpia 向所有员工发送有关酒店情况和安全性的即时警报。在事件发生后的 24 小时内，酒店发送了四条消息。这些消息包括有关酒店安全的即时警报、有关市中心道路封闭的安全停车更新、有关内部市政厅会议讨论活动的通知，以及安抚团队的最终更新。
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